Medical transcription outsourcing: Improving efficiency and impact of documentation

Medical transcription services have gained an in-depth knowledge of the work life of healthcare professionals and the operations of healthcare facilities due to their long-term association with the healthcare sector. Owing to this medical transcription services have improved and evolved to anticipate the needs of the healthcare sector and have devised solutions to meet these needs. Medical transcription services have helped improve the quality of documentation and this in turn has had a positive impact on various aspects of healthcare facilities' operations.

Though medical transcription plays an important role in the healthcare process in clinical decision-making as well as other aspects, it is a process that requires a commitment in terms of time, resources and other infrastructure. As medical transcription is not part of the core activity of the healthcare facility and keeping in view the limited resources available to healthcare facilities, outsourcing medical transcription to a professional medical transcription service provider has been found to be an ideal solution.

Outsourcing medical transcription helps healthcare facilities and healthcare professionals in the following areas:

• Complete documentation: The information in patient medical records play a vital role in various aspects like clinical decision making, receivables management, risk management etc. Therefore it becomes important for each patient medical record to reflect the unique patient story. Outsourced medical transcription services help capture the complete details of the patient encounter in an accurate, legible and easy to access form, aiding in all these aspects.

• Timely documentation: Apart from the accuracy, legibility and accessibility of patient medical records it is equally important for the documentation process to take place on time. Outsourced medical transcription services ensure prompt and timely creation of patient medical records using a combination of the right process, the right technology and well-trained medical transcriptionists.

• Expert documentation support: It is acknowledged that quality medical transcription is a process that requires expertise to be able to produce the right results. Outsourcing medical transcription ensures not only quality documentation but also provides expert documentation support in terms of dictation modes, document delivery modes and other software & tools for transcription.

• Documentation support for present and future needs: The face of healthcare documentation is undergoing extreme changes. It is important for healthcare facilities to gear up to meet the future challenges faced by them. Outsourced medical transcription services provide support in this aspect too by enabling adoption of EMR/ EHR using HL7 interface, providing editing & proofreading support for speech recognition software etc.

• Savings on cost and accelerating reimbursements: Another important aspect of outsourced medical transcription services is the savings on cost. Outsourcing medical transcription ensures that healthcare facilities save on both direct and indirect costs. Timely medical transcription also helps accelerate the receivables cycle.

Outsourcing medical transcription to the right service provider can help improve the efficiency of the documentation process and have a positive impact on all aspects of a healthcare facility.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Supporting information collection

With the introduction of  the healthcare reform laws encouraging the adoption of a nationwide healthcare system there has been a lot of discussion regarding the mode of doing this. Undoubtedly having a nationwide electronic healthcare system can bring about a lot of positive changes including reducing costs, increasing patient participation & safety, easing exchange of healthcare information, improving quality of care and dramatically reducing response time. However this move towards a nationalized electronic healthcare system needs a dramatic change in terms of working style and  mindset. To ease the transition to a nationwide electronic healthcare system , this process needs to broken into the basic essentials. A nationalized healthcare system will essentially consist of changes in the way information is collected and the way information is reviewed. The review of information in EMRs/EHRs has to be customized as per the specific needs of healthcare facilities and healthcare professionals on factors like the type of the healthcare facility, the size of the healthcare facility, the number of healthcare professionals practicing, the specialties, the technological expertise of the healthcare professionals and support staff in using the systems etc.

However the process for collecting information can be eased by using the already existing valuable resources available to the healthcare sector. One such expert service that has been aiding the healthcare sector in this aspect is medical transcription. Medical transcription is the process of creating patient medical records from the dictation of healthcare professionals' encounter with patient. This service becomes more efficient and cost effective when outsourced to a professional medical transcription company. Outsourcing medical transcription not only ensures accuracy, turnaround time, and savings on cost but also ensures various other benefits that aid in the process of collecting information. Some of the aspects of medical transcription services that provide support to the process of information collection are:

• Flexibility: One of the main advantages of availing the services of an outsourced medical transcription service provider is to aid directly in the process of creating patient medical records and indirectly in adoption of EMR, is the flexibility of services offered by the service provider. This include:

1.     Options for using various modes of dictation

2.     Editing and proofreading services for speech recognition software

3.     Varied options for document delivery modes

4.     Transcription in specified format/ templates

• Verification and validation: The information in patient medical records play a crucial role in various aspects of the healthcare process; both present and future. Moreover this information is also critical for other factors like coding & billing, meeting statutory obligations and certain aspects of risk management. It is important that the information in the patient medical record is verified and validated. Outsourced medical transcription services ensures that this information is verified and validated by not only the primary medical transcriptionist but also put through multi level quality assurance process ensuring maximum accuracy possible

• Speed: Apart from being verified and validated to reflect accuracy, it is equally important for the data in patient medical records to be available on time. As medical transcription is the core activity of the medical transcription service provider, outsourcing to a professional service provider ensures speedy transcription and secure delivery of patient medical records

• Expertise: Transcribing the dictation of the patient- healthcare professional encounter to ensure accuracy and turnaround time requires a certain expertise. Outsourcing medical transcription provides the healthcare facilities and healthcare professionals access to the experience and expertise of the medical transcription service provider in this regard.

• Decreasing costs and increasing productivity: Another important aspect of outsourcing medical transcription is that of decreasing direct and indirect cost of medical transcription and ensuring that the productivity & focus of the healthcare professional is hindered by ensuring a seamless workflow.

It can be concluded that teaming with a technologically savvy and professional medical transcription service provider not only ensures quality medical transcription but can also help in adopting EMR/ EHR using HL7 interface.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Effective services with the right impact

Healthcare services have had an impact on many aspects of our lives by providing services that help save lives and improve the quality of life. Such important services in turn depend on proper and complete documentation to be able to cope with increasing demands for services and to meet statutory obligations. Medical transcription is the process of creating patient medical records from the dictation of the healthcare professionals' encounter with patients. Medical transcription is a specialized service requiring focused resources like well trained medical transcriptionists, the right technology and the right quality assurance process to ensure optimum services.

Considering the limited resources available to healthcare facilities outsourcing medical transcription has been found to be the most effective option having the right impact on the operations of the healthcare facility.

Effective services

• Remote services: With the advent of the Internet, healthcare facilities and healthcare professionals have the option to source the right medical transcription services from all over the world. This not only provides healthcare facilities the option to choose the right service provider based on their specific requirements but also avail the benefit of a global talent pool.

• Flexible services: It is impossible for healthcare facilities and healthcare professionals to predict the medical transcription volume at any given time. Outsourcing medical transcription offers healthcare facilities and healthcare professionals flexible options not only regarding volume but also other factors like turnaround time options, dictation devices, delivery modes etc.

• Cost effective services: One of the foremost advantage of outsourcing medical transcription is that of reducing the cost of transcription substantially without adversely affecting the quality of services

Right impact

• Improved bottom-line: Outsourcing medical transcription has an significant impact on the bottom-line of the healthcare facility in the long-term by significantly reducing costs, converting the fixed cost of transcription to variable costs and saving on indirect cost like infrastructure, Information technology and management resources used for the medical transcription process.

• Faster reimbursements: Outsourcing medical transcription ensures that the process of creating patient medical records follows a systematic procedure that ensures that quality transcripts are created on time as part of an automatic process. Timely creation of patient medical records has a positive impact on the coding and billing process thus helping accelerate reimbursements.

• Increased focus: By outsourcing medical transcription the healthcare facility and the healthcare professionals can focus on the core business of providing quality care without having to dilute their focus on the process of medical transcription. Medical transcription service providers further help healthcare professionals focus on providing quality care by enabling adoption of EMR/EHR using HL7 interface.

• Risk management: Having the narrative portion of the patient encounter as part of patient medical record helps retain the complete patient story. Outsourced medical transcription services enable this; retaining the entire patient story in turn aids in certain aspects of risk management.

It can be seen that outsourcing medical transcription to the right service provider provides effective services that have a positive impact on several aspects of the healthcare facility's operations.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription services.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete and reliable medical transcription solutions from TransDyne, click here.

Medical transcription outsourcing: Fostering the right background for clinical decision-making

Information and information technology play a major role in today's business environment. Healthcare is no different; in fact the healthcare sector depends heavily on accurate and timely information to be able to survive in a statutorily stringent and increasingly competitive environment. It is important for the healthcare professionals of today to have an organized setup to encourage proper creation, access, management and standardized information in the form of patient medical records.

Outsourced medical transcription services have been aiding the healthcare sector in this aspect by creating patient medical records with complete detail in an accurate and speedy manner. Moreover medical transcription services are aimed at easing the professional life of healthcare professionals.  In a clinical environment where healthcare professionals are time pressed they place a high degree of importance that helps them in the following:

• Manage relationships with their patients: The patient- healthcare professional relationship is based on the ability of the healthcare professional to provide the right care at the right time by listening to their complaints and responding to it. Outsourced medical transcription service providers aid in this aspect by letting the healthcare professional concentrate on the patient throughout the encounter rather than on the computer screen. Medical transcription service providers provide options like various modes of dictation and even provide editing & proofreading services for speech recognition software generated transcripts to enable this.

• Accurately track the medical history of their patients: The patient medical records generated by medical transcription service providers are based on the specifications of the healthcare professional and the specialty of the healthcare professional. This makes it easier for the healthcare professionals to go through the information and track the medical history of the patient easily. Moreover creating patient medical records using the services of a medical transcription service provider allows the narrative to be part of the patient medical record which helps preserve the unique story of each patient

• Quick access to records: Providing healthcare is an ongoing process and would warrant repeat visits by patients often over a long period of time with varying time intervals. Outsourced medical transcription service providers have made it easy for healthcare professionals and the support staff at healthcare facilities to access older transcripts by creating archives with easy-to search criteria.

• Navigate through the information in the patient medical records with ease: Outsourced medical transcription service providers try and maintain the accuracy of the information in the patient medical records at a high level using trained medical transcriptionists and a rigorous quality assurance process. This ensures that all the important details are captured and the “noise” is filtered out, enabling the healthcare professional to navigate through the information with ease.

It can be seen that outsourced medical transcription service providers provide valuable support to time starved healthcare professionals by providing services that meet their specific needs. Moreover outsourced medical transcription services also have additional benefits like enormous saving on costs, saving on overheads, acceleration of reimbursements, aiding in some aspects of risk management and adopting EMR/EHR using HL7 interface.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!  

To avail complete and reliable medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Planning for long-term success

As the demand for healthcare services increase the pressure on the healthcare sector to deliver quality services at reasonable prices while still fulfilling the demands of the stakeholders in the healthcare process. Due to the increasing and often contradictory demands made on the healthcare sector it has become increasingly important for healthcare facilities to plan long-term to ensure smooth operations. Medical transcription is an important part of the healthcare process documenting the patient encounter in a detailed legible, consistent and easy to access format. Medical transcription is a specialized skill that requires concentrated efforts and resources to be meet the quality standards required.

Though other options like having an in-house medical transcription department, hiring independent contractors, point & click entry by healthcare professionals or using speech recognition software have their own advantages; outsourcing medical transcription to a professional medical transcription service provider has been found to be the method that helps foster long- term planning.

Outsourced medical transcription help in planning for long-term success in the following aspects:

• Support for all stakeholders: The healthcare process has many stakeholders who contribute and draw inputs to the healthcare process. Outsourced medical transcription services provide support to all the stakeholders in the healthcare process.

Some of the stakeholders in the healthcare process that draw support from outsourced medical transcription services are:

1.     Healthcare professionals: The main stakeholder in the healthcare process apart from the patient is the healthcare professional. Outsourced medical transcription services understand the needs of healthcare professionals and provide services that include:

·       Dictation as a means of collecting information

·       Option for retaining dictation devices of their choice

·       Customized document delivery modes

·       Templates/ formats of their choice

2.     Support staff: With increasing volumes of transcription it becomes difficult for support staff to keep track of dictation files, work-in-progress and transcripts. Outsourced medical transcription service providers have provided a system for effectively keeping track of this. Medical transcription service providers also enable easy search and retrieval of older transcripts from archives using several different criteria making it easy to cross verify the correct identity of the patient

3.     Administration: Outsourced medical transcription service providers aid the administration of healthcare facilities by reducing direct and indirect expenses for medical transcription substantially. Detailed patient medical records also provide important support for some aspects of risk management.

4.     Coders and Billing staff: Timely and detailed patient medical records provide support for coders and billing to code claims properly to enable billing for the claimable amount. This helps accelerate reimbursements.

• Provide support for devising future strategies: Partnering with a professional medical transcription service provider provides support to healthcare facilities for not only the present but also for implementation of future plans. Outsourced medical transcription service providers also enable adoption of EHR/ EMR using HL7 interface.

• Flexibility: Another important aspect of outsourced medical transcription service providers is the flexible options provided by them. Factors like varying volumes of transcription requirement, adding on new specialties are easily accommodated by the medical transcription service provider.

Medical transcription services provide an important support for planning for long-term success.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete and reliable medical transcription services from TransDyne, click here.

Medical transcription outsourcing: The evaluation process

In today's business environment it has been acknowledged that due to the advent of the Internet it has become possible for any business to avail quality products and services from any where in the world. This has resulted in enhanced quality with the enormous cost benefits. The healthcare sector is no different, as this sector too depends on quality inputs to be able to provide quality services. Documenting the healthcare process has played an important role in facilitating the delivery of quality services among various other factors that affect the operations of healthcare facilities including receivables management and risk management.

Medical transcription is the process of creating patient medical records from the dictation of the patient- healthcare professional encounter; medical transcription too has benefited from the advent of the Internet rendering the concept of a global village. Outsourcing medical transcription to a professional service provider has been found to be an ideal solution, as medical transcription is a specialized process requiring professional medical transcriptionists, a stringent process and the support of software and tools to deliver optimum results. Outsourcing medical transcription not only ensures seamless creation of patient medical records but also has added benefits like increased focus on the core business, savings on cost, accelerated reimbursements etc.

However medical transcription is a vital part of the healthcare delivery process and it becomes vital for healthcare professionals and healthcare facilities to partner with the right service provider to ensure a long-term partnership. To this end it becomes vital for healthcare facilities to follow a stringent process of evaluation to choose the right medical transcription service provider for optimum results.

Given below are the factors to be considered for the evaluation process:

• Expected service levels: While sourcing a medical transcription service provider to partner the needs of a healthcare facility it is important to enumerate the expected outcome. This should include the expected accuracy levels, turnaround time expectations, the required formats/ templates, dictation modes, modes of document delivery etc for both the present as well as future.

• Credibility: Medical transcription is a vital part of the healthcare process involving handling of confidential patient information. It becomes important to establish the credibility of the service provider. Factors like no of years in existence, technical capabilities, past experience, client testimonials, free trial, billing method used etc needs to be evaluated

• Cost: Savings on cost of transcription is one of the most important reasons for outsourcing medical transcription. Therefore it becomes important to study the price quoted by the medical transcription service provider in detail to ensure that the billing method used is definable, measurable, verifiable, consistent, fair & honest.

• Impact on workflow: As medical transcription services have an impact on several areas of the healthcare facility operations it becomes vital to choose a medical transcription service provider who will provide services that smoothly integrate into the workflow of the healthcare facility and help enhance the productivity of healthcare professionals and support staff. Benefits like automatic upload of audio files, document delivery options, HL7 integration etc plays a vital role in improving the workflow of healthcare facilities.

• HIPAA and HITECH compliance: Protecting the confidentiality of PHI (patient health information) is both a legal and moral obligation. As medical transcription is a process which involves transmission of this data to and from the medical transcription service provider's premises it becomes important to evaluate the service provider on HIPAA and HITECH compliance

Outsourcing medical transcription has multiple benefits for healthcare professionals and healthcare facilities. Choosing the right medical transcription company as a partner can have long-term benefits

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Boosts overall efficiency

Most business enterprises require order and proper information flow to perform at an optimum level. The healthcare sector is no exception; in fact a vital service like healthcare requires an efficient support system to be able to function efficiently. The delivery of quality healthcare and the commercial success of healthcare facilities depend totally on the efficient flow of information. Information in the healthcare scenario is mainly derived from the patient- healthcare professional encounter. The patient- healthcare professional needs to be carefully documented to facilitate clinical, operational and commercial efficiencies.

Medical transcription is the process of creating clear, accurate and timely patient medical records from the dictation provided by healthcare professionals regarding their encounter with the patients. The role of medical transcription is to ensure that all the nuances of the dictation are accurately transcribed in text format. This enables healthcare professionals and healthcare facilities to easily draw on this information for various purposes. As medical transcription services provide support beyond mere typing or data entry services they require a concentrated input of the right team, the right process and the right technology to meet all the quality criteria of being accurate, prompt, secure and cost-effective.

The easy fix for healthcare facilities to ensure this without diluting their focus on the core business is that of outsourcing medical transcription to a professional medical transcription service provider. This ensures that healthcare professionals and healthcare facilities have adequate support for clinical decision making, coding & billing, risk management and other operations. Outsourced medical transcription services help in boosting overall efficiency of the healthcare facility in the following areas:

• Improvement of clinical workflow: The clinical workflow becomes efficient when the flow of information is smooth and there is no wastage of resources due to repeat tests, procedures etc. Medical transcription services help in this aspect by ensuring that complete and concise patient medical records are created along with all the details and are made available within the specified time.

• Increasing the operational efficiency of healthcare facility's staff: Apart from aiding healthcare professionals, outsourced medical transcription services have the added advantage of other staff by providing facilities for upload of dictation, delivery of transcripts, archives etc. The IT staff and other support staff benefit from an efficient system for medical transcription.

• Accuracy: Accuracy of the information captured in the patient medical record is vital for many purposes. Outsourced medical transcription services ensure that all the information is captured accurately and in detail. Medical transcription service providers also ensure that the narrative portion of the patient encounter is a part of the patient medical record

• Enhanced throughput: Outsourced medical transcription service providers ensure that the productivity of the healthcare professionals is enhanced by allowing them to retain dictation as mode for capturing the details of the patient medical record, allowing them to retain familiar modes of dictation and also by providing convenient document delivery modes. Outsourced medical transcription service providers also help in adopting EHR/ EMR using HL7 interface

• Propagate quality outcomes: Quality information results in quality care, better coding & billing leading to better and quicker reimbursements, protection against litigation etc. Outsourced medical transcription services ensure that the quality of information in patient medical records is the highest possible by using trained and skilled medical transcriptionists and a rigorous quality assurance process.

• Enhanced safety: Proper documentation of the patient encounter helps maintain safety standards. Medical transcription ensures the patient encounters are documented properly. Moreover outsourced medical transcription service providers ensure safety and security of the information in patient medical records by having HIPAA and HITECH compliance measures in place.

A professional and technologically savvy medical transcription service provider as a partner for the transcription needs of a healthcare facility can help boost efficiency and enhance productivity.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.