Medical transcription outsourcing: Services with a holistic viewpoint

The aim of healthcare services is first and foremost the well being of the consumer that is the patient. All the services and products associated with the process of providing healthcare need to understand this underlying goal and set quality parameters accordingly. Taking on a holistic approach has become even more relevant in the current scenario, given the proposed changes to the healthcare system and the need for an electronic healthcare system.

With the introduction of the ARRA and the HITECH, the healthcare documentation scenario has been facing tumultuous times.  Medical transcription services have been a long-standing contributor to the healthcare documentation process, being the process of converting the dictation of the healthcare professional regarding the patient encounter into text format. Due to the labor intensive and time consuming nature of medical transcription it benefits from being outsourced.

Owing to their vast experience and their expertise in meeting the changing needs of the healthcare sector, outsourced medical transcription companies are able to provide services with a holistic viewpoint. Services with a holistic viewpoint can be defined as services that are aligned with the needs of the most important stakeholder in the healthcare process – the patient.

The salient points of medical transcription services with a holistic viewpoint are:

Ensuring quality of information: Accuracy of information in the patient medical record is probably one of the basic and most important requirements, as accurate information is essential for providing care and in the process of clinical decision-making. Outsourcing medical transcription to a professional medical transcription company ensures that the accuracy of the information in the patient medical record is high. Medical transcription companies ensure this using a holistic approach. Some of the steps taken by medical transcription companies to ensure quality are:

·       Encouraging the use of good quality dictation devices

·       Providing guidelines for dictation to healthcare professionals

·       Providing constructive feedback on the quality of dictation to improve the quality of audio

·       Training medical transcriptionists on all the nuances of medical transcription skills

·       Putting each transcript through stringent quality processes

·       Providing constant training and other resources to medical transcriptionists to encourage quality transcription

Cost effective and efficient services: Healthcare facilities and healthcare professionals are constantly faced with the necessity to curb indirect costs to enable them to provide good quality services at reasonable rates. Though medical transcription is one aspect of the expenses, outsourcing medical transcription enables healthcare facilities and healthcare professionals to save on cost of medical transcription by more than 40%, which has an impact on decreasing overall costs and improving efficiency.

Providing value by preserving the narrative: Medical transcription services add value to the documentation process in several aspects, including:

·       Helping preserve the narrative portion of the patient medical record, which is invaluable to the diagnostic process

·       Helps the healthcare professional focus on the patient rather than on documentation

·       Helps improve the productivity of healthcare professionals and support staff

Services that enhance healthcare professional efficiency from start to finish: Another aspect of outsourced medical transcription services is the technology used by them. The software and tools used by the transcription company provides multiple benefits while still remaining easy to use. The technology used by the service provider has an impact on various aspects that help improve the efficiency of the healthcare professionals including:

·       Medical transcription companies allow healthcare professionals to retain dictation modes of their choice. This helps healthcare professionals manage their time better thus improving efficiency

·       Automatic upload of dictation for transcription

·       Multiple document delivery modes

·       Easy tracking of transcription

Prompt services: One of the important aspects of outsourcing medical transcription is that of timely transcription. Timely transcription has a positive impact on the care process, the coding and billing process. Both these aspects affect the care provided to patients

Innovating services to meet changing needs: Medical transcription services are constantly evolving to meet the changing needs of healthcare professionals and healthcare facilities. These include HL7 interface for EMR/ EHR adoption and providing editing & proofreading services for speech recognition software transcription.

It can be concluded that medical transcription companies provide services with a holistic viewpoint using the right team, the right technology and the right processes.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Creating clear and consistent documentation

The need for clear and consistent documentation has always been felt in many service based businesses - especially healthcare. Healthcare is a process that requires the total dedication of healthcare professional and other resources to enable the delivery of quality care on time. One of the services that aid healthcare professionals in arriving at the right decision for the care process is medical transcription. Medical transcription services have helped healthcare professionals by clearly documenting the care process ensuring consistent capture of information without hindering the care process.

Medical transcription services, especially when outsourced to a reliable and technologically savvy medical transcription company can result in clear and consistent documentation. Outsourced medical transcription services ensures clarity and consistency by using their experience with the healthcare industry and their expertise in assimilating the right team, the right team and the right technology to provide immaculate services.

Clear and consistent medical transcription is essential to ensure that all the participants in the healthcare process can have access to the right information on a timely basis.  Some of the advantages of clear and consistent healthcare documentation are:

Timely care: Timely information that is clear and consistent is vital to ensure quality care on a timely basis. Medical transcription companies ensure this by using a combination of the best medical transcriptionists and stringent quality processes. Information is made available in the format specified by the healthcare professional and delivered by the mode specified. This ensures that when the care process requires more than one healthcare professional all of the participants have access to information.

Better reimbursements: It is a well-known fact that accurate healthcare documentation is the basis for reimbursements. By ensuring that all the vital information is captured clearly and consistently, outsourced medical transcription companies ensure accurate coding and billing leading to better reimbursements. Moreover timely transcription also ensures a better revenue cycle.

Better collections: Having clear and consistent documentation also ensures better collection from patients for the amount that is not paid by Insurance. Medical transcription companies ensure clear and consistent documentation is available to ensure this.

Protection against litigation: In an increasing litigious atmosphere clear and consistent documentation has a vital role to play in risk management. Medical transcription companies ensure this by ensuring patient medical records are created along with the narrative portion to ensure better documentation.

Others: Apart from all the advantages of accurate, timely and cost effective services, outsourced medical transcription also ensures easy adoption of EMR/ EHR using discrete reportable transcription and HL7 interface.

It can be concluded that medical transcription services have a large role to play in creating clear and consistent healthcare documentation, while still ensuring HIPAA and HITECH compliant transcription at reasonable costs.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing precise and reliable solutions

The delivery of healthcare services has evolved with the changes in technology and other services aiding it to perform in a better way. One such service that helps healthcare facilities and healthcare professionals perform more efficiently is medical transcription. Medical transcription is the process of creating patient medical records from the dictation of the healthcare professionals detailing the patient encounter. Medical transcription services have evolved into more than just typing services by applying technology to ensure better services. With the evolution of medical transcription services into a specialized service, outsourcing medical transcription has been proven to be an easy solution to ensure precise and reliable solutions.

Precise and reliable medical transcription solutions:

Dictation and upload: One of the first steps in the transcription process is the collection of data for transcription. This originates from the dictation of the healthcare professionals. Understanding the busy work life of healthcare professionals and their time constraints, medical transcription companies offer them the choice to use dictation devices of their choice. Provision is made for these audio files to be transmitted for the transcription process to begin promptly by precisely programming the interface to reliably transmit the data for transcription.

Accurate transcription: Another aspect of precise and reliable medical transcription solutions is the quality methods used by the medical transcription company to ensure accuracy. This encompasses all aspects including the caliber of medical transcriptionists and the quality process. The quality process ensures that the transcripts are checked at multiple levels to minimize errors.

Prompt delivery: Apart from the accuracy levels another important aspect is the turnaround time. Medical transcription companies ensure that turnaround time commitments given by them are met with precisely by using a judicious combination of the right team, the right process and the right technology.

Easy to use technology: Technology has become a vital aspect of precise and reliable medical transcription solutions. Medical transcription companies use technology that provides the maximum benefits like offering different document delivery modes, an interface for managing transcription etc while still remaining easy to use.

Security: Maintaining the confidentiality of patient information is an important aspect of reliable medical transcription solutions. Outsourced medical transcription companies ensure complete HIPAA and HITECH compliance by securing all aspects - people, processes, infrastructure and technology.

Cost effective services: Reducing cost of transcription is one of the most important benefits of outsourcing medical transcription. Medical transcription companies ensure that the healthcare facilities and healthcare professionals save as much as 40% on costs. Billing for medical transcription services is done using a verifiable, measurable, definable, consistent, fair and honest method. The components of cost are clearly and precisely explained to the healthcare professionals and healthcare facilities to ensure clarity.

Flexible transcription solutions: Medical transcription companies not only provide precise and reliable medical transcription solutions but also provide flexible services that meet the changing needs like editing & proofreading services for speech recognition software transcription and HL7 interface for EMR/ EHR adoption.

It can be concluded that partnering with the right medical transcription company can provide precise and reliable transcription solutions

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Helping create legible and complete records

The process of healthcare begins with the patient visit, which could be either a one off visit or part of an ongoing treatment process. In any case documenting the visit is very important for various purposes, including further treatment, for referral, for research purposes, as evidence in case of litigation and for reimbursement purposes. Keeping this in mind it is important for the patient medical record to reflect legible and complete record of the treatment purpose.

There are many options available to healthcare professionals for documenting the patient encounter like hand written notes, point & click entry, use of speech recognition software, but medical transcription especially when outsourced has proven to be one of the most convenient methods of documenting the patient encounter. Outsourcing medical transcription not only ensures creation of legible and complete creation of patient medical records but also ensures prompt delivery of transcripts at reasonable rates.

How do outsourced medical transcription services help create legible and complete records?

Neatly typed patient medical records in the required format: One of the advantages of outsourcing medical transcription to a professional medical transcription company is that they would be ensured of neatly typed patient medical records in the format required by the healthcare professional. This ensures that the information is legible and in a format that is the most convenient for the healthcare professional. Medical transcription service providers ensure that medical transcriptionists who are domain experts in a specific specialty undertake the transcription work. This means they have an in-depth understanding of the needs of the specialty and produce transcripts accordingly.

Patient medical records including the narrative: Many methods of documenting the patient encounter do not provide for the narrative to be part of the patient medical record. However medical transcription services ensure that the narrative portion of the encounter is recorded in its entirety. Including the narrative portion helps in various aspects like clinical decision-making, long-term care, risk management and receivables management.

Patient medical records that reflect accurate information: Outsourced medical transcription service providers use a stringent quality policy to ensure the highest accuracy possible. Accurate information is vital for both the care process and commercial aspects. Keeping this in mind medical transcription companies even provide editing and proofreading services for transcripts produced by speech recognition software.

It can be concluded that outsourcing medical transcription not only ensures creation of legible and complete transcripts but also provides the following advantages:

·       Lowering direct and indirect cost of transcription by more than 40%

·       Providing software and tools for transcription, which is easy to use

·       Hl7 interface for adoption of EMR/ EHR

·       HIPAA and HITECH compliant transcription

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Increasing confidence in decision-making

With the evolution of today’s business into the virtual world, the dependence on information and information technology has grown. The healthcare sector is no different – generating huge amount of data and being completely dependent on information for timely delivery of quality healthcare. Keeping this in mind healthcare facilities and healthcare professionals have invested a lot of time, money and efforts to enrich their work lives with information that is accurate and information technology that is easy to use. Information is a vital input to enable decision-making.

Information in case of healthcare is mainly in the form of patient medical records, which contain vital information regarding the patient encounter. Medical transcription is the process that basically converts the data from the patient encounter into information in patient medical records by transcribing dictation into text form. Medical transcription becomes even more efficient, effective and economical when outsourced to a professional and technologically savvy medical transcription company.

Outsourcing medical transcription to a professional medical transcription company can help increase the confidence of the healthcare professionals in the decision-making process by ensuring accurate, timely, cost effective and economical creation of patient medical records. By using advanced but easy to use technology, the right processes and skilled medical transcriptionists, medical transcription companies ensure information that is accurate and easily accessible.

Given below are some of the benefits of outsourcing medical transcription that help increase confidence in decision-making:

Specialty trained and skilled medical transcriptionists: One of the main benefits of having a professional medical transcription company offering transcription services is that of the assurance that the medical transcriptionists would be trained in the specialty they are transcribing in. This ensures their familiarity with the language of the specialty, well versed with the terms used and the format required. This will ensure that they can provide accurate service on a timely basis.

Multiple level quality checks: A professional medical transcription company would ensure that there is a stringent quality process in place. This will ensure that each transcript is subjected to multiple level quality checks to ensure minimization of errors and blanks. Accurate, legible and easy to access information helps increase the confidence of healthcare professionals in the decision-making process.

HIPAA and HITECH compliant transcription: One of the main concerns of healthcare facilities and healthcare professionals is maintaining the security of patient information. By ensuring HIPAA and HITECH compliance through the transcription process, medical transcription companies help ease some of the security concerns.

Technology that is easy to use: Medical transcription and information technology are inextricably entwined. By providing easy to use technology with maximum benefits for every step of the transcription process including enabling easy modes of dictation and upload, document delivery through preferred modes, HL7 interface, a system for managing transcription and archives for accessing older records, medical transcription companies help ease the decision making process.

Improving speech recognition software transcripts: Another important aspect that outsourced medical transcription companies help in improving the accuracy levels of transcripts generated through speech recognition software.

It can be concluded that information has a large role to play in decision-making and by ensuring accurate, timely, cost effective and secure creation of information; medical transcription companies have a large role to play in this aspect.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription: Services to increase customer satisfaction

The delivery of healthcare is not a one-time occurrence and requires constant efforts on the part of healthcare professionals and healthcare facilities to ensure that quality standards are met with.  Maintaining quality standards for delivery of healthcare services is essential to ensure customer satisfaction, which is the basis for profitability, building a good reputation, efficient risk management and even meeting statutory obligations. In this constant endeavor to meet the standards of quality healthcare it is important for healthcare facilities and healthcare professionals to have quality support from all related services.

Medical transcription is one related service that has an impact on customer satisfaction in an indirect but definitive manner by creating patient medical records from the dictation of healthcare professionals.  The positive impact that outsourced medical transcription services can have on customer satisfaction can be measured by how quality transcription services aid healthcare facilities and healthcare professionals function better.

Given below are a few aspects of quality medical transcription that have a positive impact on customer satisfaction:

Services that do not hinder the care process: Outsourcing medical transcription ensures that the process of documenting the care process is smooth and seamless. As the medical transcription team is situated in a remote location the documentation process does not require any of the resources of healthcare facilities like space, utilities, equipments etc.

Services that help healthcare professionals focus on patients: As medical transcription services encourage the use of dictation as means of collecting information rather than entry by healthcare professionals at the point of care, this helps the healthcare professionals focus totally on patients. Use of dictation for capturing details of the patient encounter also has the advantage of being able to retain the narrative portion of the encounter and helps healthcare professionals improve on their productivity.

Timesaving services: Outsourcing medical transcription enables healthcare professionals and healthcare facilities to save on time. The medical transcription company would provide a robust and easy to use system for medical transcription with features like automatic upload of dictation, various document delivery modes and a system for keeping track of all the work in progress. This ensures that the care process is unhindered resulting in customer satisfaction.

Timely services: Timely care needs timely information from patient medical records that is complete and legible. By maintaining tight turnaround times medical transcription companies ensure that healthcare professionals are better equipped for timely delivery of care.

Accurate information: The information in the patient medical record needs to be accurate as this information is vital for many aspects including the delivery of care, which results in customer satisfaction. Outsourcing medical transcription ensures that the accuracy in the patient medical records is the highest possible using trained medical transcriptionists and a stringent quality process.

Technology with a positive impact: Technology used in medical transcription has impact on two vital aspects – ease of use for healthcare professionals and HIPAA/ HITECH compliance, which has a definitive impact on customer satisfaction.  Outsourced medical transcription companies ensure that both these criteria are met with by providing technology that is easy to use while delivering maximum benefits and by being HIPAA / HITECH compliant

It can be concluded that partnering with the right medical transcription company for transcription needs has a definite and positive impact on customer satisfaction.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Leading to better revenue management

The main goals of any healthcare facility would be providing quality healthcare while still maintaining a healthy bottom line. Each of these objectives is mutually dependent on each other.  That is quality healthcare results in profitability and a healthy bottom line enables seamless delivery of quality healthcare. The one support service that has an active role to play in both these aspects is medical transcription.

Medical transcription is the process of creating patient medical records from the dictation of healthcare professionals regarding the patient encounter. It is a known fact that though quality healthcare is the originator of revenues it is quality patient medical records that result in the actual payment and medical transcription has an important role to play in the creation of quality records, which leads to better revenue management. As medical transcription is a complex process requiring the right combination of skilled medical transcriptionists, stringent processes and the right software & tools, outsourcing medical transcription has been proven to be one of the best solutions to ensure quality transcription and better revenue management.

Given below are the aspects of outsourced medical transcription services that result in better revenue management:

Complete documentation:  Using the services of a professional medical transcription company results in complete documentation including the narrative portion of the patient encounter. Complete documentation provides a better picture of the treatment process, which leads to better coding and billing resulting in better reimbursements.

Accuracy: Another aspect of outsourcing medical transcription is that the accuracy of information captured in the transcript is high due to the skill of the medical transcriptionists and stringent quality processes used by the medical transcription company. This results in minimization of errors leading to better coding & billing, which are an important aspect of revenue management

Prompt delivery of transcripts: Outsourcing medical transcription results in quicker creation of patient medical records owing to the skilled medical transcriptionists, processes and the technology used by the transcription company.  Quick medical transcription leads to timely coding and billing resulting in quicker reimbursements.

Indirect savings: Outsourcing medical transcription results in indirect savings, which has a positive impact on revenue management. Some of the indirect savings that are a result of outsourcing medical transcription are:

1.     Lowering cost of transcription

2.     Savings on overheads and indirect costs of in-house transcription

3.     Increased productivity of healthcare professionals

4.     Increased productivity of support staff

5.     Better utilization of resources for the core objective of providing quality care

It can be seen that outsourced medical transcription services have a definite and positive impact on revenue management.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions. 

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!            

To avail complete medical transcription services from TransDyne, click here.