Medical transcription outsourcing : Reduce upfront capital investment

Many healthcare facilities may not be aware that outsourcing their medical transcription needs can actually reduce their capital outlay in non-healthcare related areas.

Healthcare business is ever changing and needs huge investments in the latest equipments to give the best possible care to patients. This means having to stretch limited money resources to cover all needs. Investing in capital equipment not related to the core business, like medical transcription can stretch the already over worked budgets to the limit.

What is the Capital investment required for medical transcription?

Capital investment for medical transcription could be in the following areas:

• Computer systems for transcribing including monitors, headsets, foot pedals, keyboards etc.
• Software for the transcription systems
• Server for centrally uploading dictation files and downloading finished transcripts
• Furniture used by in-house medical transcriptionists
• Software for integration of the finished transcripts from various transcription sources into the healthcare facility’s central system.

Though not directly related to the core business, medical transcription is vital to the smooth running of a healthcare facility and so cannot be ignored.

In a situation where too many demands are made on limited resources, one easy fix is to outsource medical transcription needs. This then shifts the onus of major capital investment on to the medical transcription service provider.

But the decision to outsource medical transcription needs should not be taken lightly, and one needs to carefully evaluate the medical transcription service provider in terms of:

• Accuracy: This means the percentage of accuracy in the transcribed document with relation to the audio files. Minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to you. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures so that the confidential data transmitted back and forth is safe and secure.

• Fair pricing: Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that concerned parties can verify the same at any stage of the process

Above all the medical transcription service provider should offer services to take care of all the medical transcription needs without involving any additional investments on the healthcare facility’s part.

TransDyne not only offers medical transcription with accuracy of above 99%, with a 24-hour turnaround time, at fair prices and with Data security that will match and exceed industry standards, but also offers advantages like:

• Reduced work on filing documents and tracking dictations.
• Eliminating scope for missing documents.
• No additional investment in Hardware or software.
• Configuration for multi provider, multi user and multi location setting.
• Upgrades without any change to the client’s computer

Outsourcing medical transcription to TransDyne not only reduces capital investment budget and eliminates the cost of repairs, maintenance and up gradation of equipments but would also help the healthcare facility improve patient care.

To avail medical transcription services from TransDyne, please click here.

Medical transcription outsourcing: Who actually does the work?

Knowing who actually does the outsourced medical transcription work is very important because of the very sensitive and critical nature of the work. Making sure that the company chosen for outsourcing, executes the medical transcription work themselves, and not through subcontractors or home transcriptionists is very important. This has benefits like:

• Better control

Having to deal with one entity that does the work makes it easier to control all the processes. Otherwise it could result in dilution of control

• Data security

Data Security is one of the most important factors to be considered before engaging the services of an outsourced transcription vendor. Getting work done through a series of subcontractors and home-based transcriptionists would mean that patient data is exposed to various networks and computers.

The more number of people and networks handling this information the higher is the security risk.

When outsourcing to a zero-subcontracting company like TransDyne, the data is handled professionally. TransDyne employs the best data security practices like high –end encryption, firewalls and foolproof access control measures

• Consistent Quality of work

When a company engages subcontractors, it has no control over who does the work and how. With a service provider like TransDyne there is more consistency in the quality of work as it is done by the same team of people who handle the same set of providers on a regular basis

• Personalized services

Any personalized needs of the healthcare facility like formats etc can be easily changed/added whenever required and the smallest preferences of each individual dictator are taken care of.

• Better understanding of special needs

When subcontractors work on dictations, they treat the work as a commodity, as a job that needs to be finished with the least amount of resources.

With a company like TransDyne any special needs of the healthcare facility are taken care of as TransDyne has complete control over the entire transcription process and their people are trained to take care of each client’s special needs.

• Better rates

By eliminating the need for the sub-contractor a company like TransDyne will be in a position to offer much better rates for superior service.

• Better customer service

One to one communication means less scope for misunderstanding and this translates into better customer service.

• Zero legal hassles

Due to the sensitivity of the data involved, it is important to keep it secure. Data access to more people can result in legal hassles due to misuse. Getting work done by a zero subcontracting company like TransDyne would mean zero legal hassles.

• Better turnaround time

When home transcriptionists or sub contractors are involved there are a lot of delays due to various factors like power outage, poor connectivity etc. These delays are avoided when the medical transcription service provider does the transcription in-house and the turnaround time commitments are met with.

At TransDyne it is believed that it is their privilege to be serving their customers’ needs in the best way possible. So any work outsourced to TransDyne, is executed by their own team of trained medical transcriptionists, than by the use of subcontractors or home transcriptionists.

The healthcare facility benefits by virtue of TransDyne’s vast experience, their training methods, best practices, and the comfort of absolute confidentiality & data security.

To avail medical transcription services form TransDyne, click here

Outsourced medical transcription can increase productivity

How does outsourced medical transcription help healthcare professionals increase productivity?

By leaving healthcare professionals with more time to focus on providing quality healthcare. That is a very simple answer and does not really highlight the advantages of outsourcing medical transcription. Let us examine in detail how outsourced medical transcription services enhance a healthcare professional’s productivity

1. By providing a highly skilled team of medical transcriptionists

By outsourcing the medical transcription function, a healthcare professional essentially gains in terms of a huge team of well-trained and professional medical transcriptionists who can ensure that the patient-healthcare professional encounter is documented accurately and the finished transcripts are available in a timely manner.

This ensures that healthcare professionals can focus on their work and enhance productivity rather than waste time checking the accuracy level of transcripts. Having accurate information available on time helps quicken the healthcare process.

2. By using technology which is reliable and secure

   By using technology that is reliable and secure, the medical transcription service provider can provide three pronged benefits:

   
   

   • Capital saved on technology investments
   • Assured turnaround time, reducing the need for constant follow-up
   • Security of data during transmission is ensured

     3. By quickening the accounts receivable cycle

        Medical transcription is the first stage of the accounts receivables cycle. By outsourcing medical transcription the healthcare facility can be assured that the first stage of the accounts receivable cycle is cleared in a timely manner.

        4. By letting healthcare professionals use familiar modes of dictation

           Outsourcing to a medical transcription service provider that lets the doctors use familiar methods of dictation would ensure that doctors can utilize their time in the best way possible, thereby increasing productivity.

           
           

           It can be seen that medical transcription companies do not just document the patient –doctor encounter, they free up valuable resources like time, money, manpower and technology by providing an important and value added service. Choosing the right medical transcription service provider can really improve the productivity of a healthcare professional and increase the profitability of the healthcare facility.

           
           

           Apart from increasing the productivity of healthcare professional, outsourcing medical transcription has added benefits like:

           
           

           • Reduction in the cost per line of transcription
           • Cost of transcription is limited to cost per line and not for idle capacity during slow periods.
           • Holiday and weekend transcription needs are met without any added expenses.
           • Outsourcing medical transcription leaves the healthcare facility administration free to concentrate on the core business.
           • Savings on real estate costs that is allocated for the in-house transcription staff.
           • Reduction in information technology costs
           • Reduction in management expenses towards medical transcription
           • Centralized information flow
           • One stop solution for all medical transcription needs

           
           

           Medical transcription is an important cog in the machinery of healthcare services. By outsourcing medical transcription needs a healthcare facility can avail of this vital service at economical rates, with added benefits of assured turnaround time, advanced technology and services that are HIPAA compliant.

           
           

           
           

           TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

           
           

           
           

           Click here to know more about the advantages of outsourcing medical transcription needs to TransDyne

Medical transcription outsourcing: Types of medical transcription reports

What are the types of reports that need to be transcribed?

A patient-provider interaction typically happens when a patient visits a doctor or healthcare provider for:

• Regular health checks
• Specific health issue
• Emergency care
• Specialist referral
• Procedure
• Surgery/ Diagnostic test

  Once the patient-doctor encounter ends detailed records need to be created of the whole process. This is not only a statutory requirement, but also aids the doctor in the treatment process, checking on the progress of the patient, providing proof in case of litigation and also used further for billing and reimbursement. Medical transcription plays an important part in the process of record creation.

  
  

  The types of reports that are created by medical transcriptionists are as follows

  
  

  • Patient History and physical examination report: This contains a brief about the patient name, age, gender, occupation, family health history, habits like smoking etc. and the details of the physical examination.

  • Consultation report: This contains the details of the findings by the consultant to whom the patient has been referred to for further treatment or diagnosis depending on the symptoms

    • Operative report: This contains the details of the operation/surgery that a patient has undergone including details of the procedure, duration, the anesthesia given etc. This may also contains some postoperative details.

      • Radiology report: This contains details of the radiologists’ findings on the X-rays, MRI scan, Ct scan, nuclear medicine, fluoroscopic studies etc along with the reports.

        • Pathology report: This contains the findings of a pathologist of the tissue sample.

          • Laboratory report: This contains the laboratory findings on body fluids

            • Emergency report: This is a summary of the patient’s visit to the emergency room for emergency care.

              • SOAP note report: This contains

                • Subjective: This section contains patient’s current condition like age, gender, and pertinent symptoms etc.

                  • Objective: This section contains vital signs, findings from physical exams. Lab test results, co morbidity etc.

                    • Assessment: This contains quick summary of symptoms and diagnosis etc.

                      • Plan: This contains treatment plans, document goals for the patient with reasonable time lines etc.

                        • Progress note report: This contains progress of the patient after treatment/ operation/ procedure etc.

                          • Therapy report: This contains details of the therapy given to the patient

                            • Discharge summary: This contains all the details which are generated when the patient is discharged including the treatment given, the progress of the patient, any reports and findings etc.

                              In light of the vital information that comes out of each patient encounter with a healthcare facility, medical transcription is an important component in the healthcare delivery cycle. One needs to focus on a medical transcription service provider not just for creation of physical records but based on the following criteria:

                              
                              

                              • Accuracy of above 99%
                              • Turnaround time of 24 hours
                              • Reasonably priced
                              • Secure channels for data transmission

                                TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time and executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

                                
                                

                                TransDyne's medical transcription services are proven and their team has vast experience in:

                                • Family Practice transcription
                                • Internal Medicine transcription
                                • Orthopedics transcription
                                • Cardiology transcription
                                • Neurology transcription
                                • Psychiatry transcription
                                • Radiology transcription
                                • Rehab Medicine transcription
                                • Pediatrics transcription
                                • Podiatry transcription
                                • Physical Therapy transcription
                                • Ophthalmology transcription
                                • Hematology & Oncology transcription
                                • ENT transcription
                                • Plastic Surgery transcription
                                • ER transcription
                                • Ob/Gyn transcription
                                • Nephrology transcription
                                • Urology transcription
                                • Gastroenterology transcription
                                • General Surgery transcription

                                To avail expert medical transcription services from TransDyne’s click here.

Medical transcription: Document Delivery system

Medical transcription has evolved a lot since the days of typewriters and micro cassettes. The days of dependence of healthcare facilities on the courier services are long gone. This is the new era of information at the touch of a button or at the click of a mouse.

When a healthcare facility is looking at options for outsourcing , it is important to keep Document Delivery Systems in mind while making the final decision of outsourcing medical transcription. Accuracy of the transcript vis-à-vis the audio dictated, turnaround time of the transcripts, pricing of the service, all these are very important for decision making, but Document Delivery system should be given equal importance for ease of usage.

No Health professional would like to spend an enormous amount of time on tracing reports and following up the delivery of finished transcripts. Then there is the matter of Data Security while transmitting confidential electronic data. Taking all these into consideration it is important for a healthcare facility to choose a medical transcription service provider that can provide an automatic and secure Document Delivery System.

It is important to choose a system which enables support staff to track dictations sent on any particular day, the number of documents in a single dictation etc to ensure that all documents were transcribed and stored.

TransDyne offers the best technology for all functions related to uploading of dictation files and downloading of finished transcripts. TransDyne has made sure that the technology used is very simple to operate. Some or the facilities offered by TransDyne are as follows:

Web Delivery

TransDyne offers a Web delivery system with multiple features that are easy to use making it an important component of medical transcription tools TransDyne's Web Delivery System addresses all the problems associated with tracking dictations, receiving documents, and in accessing old records from archives. The Web Delivery system is a browser-based system, and enables users to work with little or no software on their computer.

Some of the advantages of the Web Delivery system are:

• Reduce work in filing and tracking dictations
• Zero investment in hardware and software
• Configuration is flexible according to the number of users
• Up gradation is continuous without changes in the client’s computer.

Smart delivery

Smart delivery is a document retrieval system that enables automated download, saving and printing. It has features like:

• Inbox: Where all newly delivered documents are displayed.
• Automated downloads: automatically download newly delivered documents into the folder specified.
• Automated printing: This enables auto printing for specified users and specified printers.
• User profiles: Multiple users can be configured into the system and can be assigned access privileges.
• Powerful archival and search options: The system enables user to search based on different criteria.

Some of the advantages of the Smart Delivery system are:

• Ease of tracking all new documents
• Automated downloads and printing
• User defined folder paths to enable easy imports to EMR systems
• User defined user profiles to use in a multi-user environment

Smart upload

TransDyne offers healthcare professionals the choice of using any dictation mode. Users can choose to dictate into the phone system, use their existing dictation system or use a digital recorder and transfer the dictations to the servers.

The Smart Upload utility helps users transfer files from their computers or dictation systems to TransDyne’s servers. Smart Upload facilitates transfer of dictated files by checking at predefined intervals.

To know more about the benefits of outsourced medical transcription services from TransDyne using advanced document delivery systems, click here

Medical transcription: Why is dictation an important part of medical record creation?

 

Why document the patient-doctor encounter?

The documentation of the patient-doctor encounter takes place for a number of reasons, some of which are given below:

1. Records provide the medical history of the patient enabling healthcare professionals to administer the best care possible.
2. It is legally mandatory to maintain patient records.
3. Patient records provide the basis for referrals
4. Patient records are the basis on which insurance claims are made
5. Patient records provide evidence in case of malpractice suits.

Having looked at the importance of having to create medical records, now the focus is on the process of record creation. Medical transcription plays an important part in the speedy and accurate creation of medical records. The medical transcription process starts when the doctor dictates notes of the patient encounter into a recording device.

Many people have questioned the necessity of the doctors dictating notes rather than directly typing out the reports. Let us examine why dictation is necessary:

Time: Time is a scarce commodity for healthcare professionals and dictating free style could be squeezed in at any time of the day, and would not require any equipment other than their phone. Dictating notes would also take less time than actually typing as it has been proven than people can talk faster than they can type.

Expertise: The skill set of a doctor may not necessarily include typing speedily and accurately.

Speed: A medical transcriptionist could have better typing speed than a doctor. Moreover the creation of patient records would be speedier by medical transcriptionists as this is their only work; therefore the focus is totally on this.

Ease of use: It is easier for the doctor to dictate into his recording device while doing other things than to sit and type out the report.

Expense: It is cheaper for a medical transcriptionist to transcribe the report rather than the doctor waste his expertise and productivity on this task.

It is therefore better for doctors to focus on their business; providing quality healthcare and for the medical transcription service provider to focus on their business; Expert medical transcription and medical record creation.

How to improve dictation quality?

We have looked at the advantages of dictating vis-à-vis typing, now let us focus on how dictation can be improved to improve the accuracy of the transcribed reports:

Given below are a few dictation tips towards accurate medical transcription:

• Allot time for dictation: This will help the doctors to complete documenting the patient encounter when their memory is still fresh and capture all the details.
• Allot space: Allotting a convenient space for dictation will ensure that factors like noise, distractions do not affect the quality of recording.
• Collect papers: Collecting all the documents/reports required will help the doctor finish dictating accurately in less time.
• Speak at a steady pace: Speaking a steady pace will ensure that words are not garbled and help the medical transcriptionist focus.
• Spell difficult terms: Spelling difficult terms will ensure that the data captured is accurate.
• Rewind and listen: Sometimes rewinding oneself and listening to the dictation will help clarity by highlighting the areas for improvement.
• Know the equipment: Knowing the equipment being used for dictation will help the doctor to modulate his dictation, mike distance, stop/start features etc.
• Relax while dictating: Treat the time spent dictating, as time for a break and this will help the doctor relax and capture all details.
• Pause during interruptions: In case of any interruptions, it is better to use the pause button so that extraneous data is not captured.

Following these simple instructions will go a long way to help create accurate transcripts at an optimum turnaround time

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

For more details about how to use TransDyne’s superior outsourced medical transcription services, click here.

Medical transcription outsourcing: The right solution for healthcare facilities to cope with expansion plans

In today’s world change is the one thing, which is constant. Change has neverbeen more relevant than when it comes to healthcare. A healthcare facility has to cope up with the latest developments in healthcare, all the while stretching their budgets to the limit. The latest equipment, the latest techniques, adding on new specialties to the existing practice, all this can put a strain on limited resources.

As the scope of operations of a healthcare facility keep expanding their back office requirements like medical transcription and medical billing needs also expand accordingly. As this happens the first reaction of the healthcare facility is to add on more staff to cope up with increasing medical transcription needs or alternately outsource the overflow of transcription requirements to independent contractors or to a medical transcription service provider or a combination of all three.

This move provides a solution albeit temporarily. But as time passes there could be serious discrepancies in terms of the following:

• Quality of reports: The accuracy level or the quality of the finished transcripts depends totally on the quality of people working on it. Use of varied sources to cope with medical transcription needs can dilute the quality control. This could have an impact on the quality of healthcare.

• Turnaround time: Having varied turnaround time would mean that all the data needed to make an informed decision would not be available to the healthcare professional at the right time, which can affect the timeliness of the care imparted.

• Cost per line of transcription: Having transcription done by various sources would mean that the cost per line of transcription would increase
• Systems/media used for transcription: The technology used for transcribing would be diverse given the different sources, all these would mean additional costs for integration with the healthcare facility systems.
• Serious issues with HIPAA compliance: HIPAA compliance would be difficult to monitor given the numerous entities involved in the process.
• Delays in processing for the accounts receivable cycle: Medical transcription is the first stage of the accounts receivable cycle; delay in medical transcription would mean delays in the rest of the reimbursement process.
• Time spent coordinating various sources of medical transcription increases: Report distribution and signing of finished transcripts would be delayed due to the various sources of medical transcription work.
• Manpower dealing with medical transcription providers would increase: The healthcare facility would have to appoint extra people to coordinate the varied sources of transcription to ensure a smooth workflow.

All these factors can have a serious impact on both the quality of healthcare and the bottom-line of the healthcare facility.

What is the most economical and efficient solution to cope with expanding needs of a healthcare facility?
Outsourcing medical transcription needs to TransDyne would provide a one-stop solution for all the medical transcription needs of a healthcare facility no matter what their expansion plans.

How does TransDyne provide a one-stop solution to the medical transcription needs of a healthcare facility?

TransDyne provides superior solutions for medical transcription needs by having:

1. Right people: TransDyne has a large team of well-trained medical transcriptionists in place. TransDyne believes that training should be slanted in such a way as to provide maximum expertise in minimum time. That is why medical transcriptionists in TransDyne have been trained in one or two areas of specialty making them domain experts. This means that the team at TransDyne can cope with the varying volumes of transcription without affecting the accuracy or the turnaround time.
2. Right process: TransDyne has the right processes in place that ensure not only quality and turnaround time but also HIPAA compliance. All the transcription work is executed in-house and not through sub contractors, this ensures better control over quality and safety of information. Quality of final transcripts is ensured through a four level check involving medical transcriptionist, proofreader, unit-in-charge and the quality assurance team.
3. Right technology: TransDyne uses the latest technology to ensure

• Easy upload, by allowing the healthcare professionals to retain familiar and flexible modes of dictation
• Safety during transmission through the use of encryption, firewalls and password protected access.
• Easy download of file to enable distribution of finished transcripts.
• A system which ensures ease of tracking dictations, finished transcripts and archiving facilities that can be customized to the healthcare facility’s needs

By having the right people, right processes and right technology in place,TransDyne offers

1. Medical transcription at the right price – at least 40% lower than current costs incurred by the healthcare facility.
2. Accuracy of above 99%
3. Turnaround time of 24 hours with an option of 4-12 hours for STAT reports.
4. HIPAA compliant medical transcription
5. Fair billing methods to ensure that cost per line of transcription is understood clearly.
6. Systems that integrate with that of the healthcare facility without any additional investment on their part.

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing : Questions a healthcare facility needs to ask before finalizing a service provider

There are certain things a healthcare facility needs to know before making the important decision to outsource their medical transcription needs. Knowing the medical transcription service provider well can improve the transition process, reduce miscommunication and have a synergistic effect on the business by creating a long-term partnership

Apart from knowing the accuracy level of transcription offered, the turnaround time promised, the pricing offered and the measures taken for data security defined, there are certain questions that need to be asked. These will help the healthcare facility become comfortable with the medical transcription service provider. What are the questions that need to be asked?

Question no.1: How long has the medical transcription service provider been in the business of medical transcription? Can they provide Client testimonials on request?

Asking this question will clarify the history of the company in the field of medical transcription and the experience they have in providing quality service to others. It will also establish that the medical transcription service provider being considered is not a fly-by-night operator. Considering the criticality of work to be outsourced it is very important to have Client testimonials of those who have availed the services of the company.

TransDyne has been providing outsourced medical transcription services for more than a decade. TransDyne has a huge base of satisfied customers who have availed of their expert services. Some of their client testimonials are available on their website.

Question no.2: How much is their capacity for medical transcription on a monthly basis?

The answer to this question will clarify the capability of the medical transcription service provider in handling a large quantity of work while still providing the requisite quality. The healthcare facility would be able to then benefit from the large pool of qualified and trained manpower available to them. This would clarify that the medical transcription service provider can provide Expert medical transcription

TransDyne has a huge pool of trained medical transcriptionists who are capable of handling huge volumes of transcription without compromising accuracy or turnaround time. TransDyne has gone a step further by training medical transcriptionists in one of two area of medicine making them specialists in that domain.

Question no.3: What are their quality processes?

This will clarify the medical transcription service provider’s commitment to quality medical transcription and whether they give due importance to having processes in place to ensure that the accuracy of transcripts is maintained to the highest level possible. Existence of quality checks and quality guidelines will establish the credibility of the medical transcription company

TransDyne offers Quality Transcription with accuracy of 99% or above. TransDyne ensures quality by adopting a four level quality check of medical transcriptionist, language proofreader, unit in charge and finally by the quality assurance team which tries to minimize errors before returning the finished reports

TransDyne has Quality Guidelines for Medical Transcription in place that ensure that nobody or nothing is indispensable. The only thing that TransDyne considers indispensable is the quality of work!

Question no.4: Does the medical transcription service provider have professional and proficient customer service staff?

At every stage of the transition to a new service provider for medical transcription it is important to have helpful and well informed customer service personnel answering your queries so that all the kinks can be ironed out from the beginning. Having a responsive and knowledgeable customer staff can go a long way in establishing a good relationship

TransDyne believes in being available to the customer 24/7 so that any doubts/clarifications are sorted out at the earliest.

Question no.5: What is their technological capability? Are they HIPAA compliant?

For a healthcare facility it is important that their medical transcription service provider uses technology, which is safe and secure, for HIPAA compliance and advanced enough to accommodate all required functions. Having the right software tools, which are easy to use can make it easy for health professionals interact with it

TransDyne believes that technology should not only be advanced, but also be easy to use for the end user. TransDyne has made it very easy for the doctors to upload their dictation through various devices and also down load the transcribed files in a simple manner.

TransDyne ensures Data security of medical transcription by incorporating security measures like 128-bit data encryption, multi-tiered application architecture, design level security, safeguards, firewall protected networks, sterilized e-mail servers, denial of access procedure and multi modal alerts.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Managing erratic transcription volumes

Problems managing the fluctuations in the volume of transcription due to unpredictability of patient inflow and staffing fluctuations?

Managing the transcription volume for a healthcare organization would mean facing two main challenges:

The unpredictable volume of transcription needs

In the business of healthcare it is nearly impossible to predict the patient inflow to the healthcare facility. Thereby the volume of transcription to be handled can wildly fluctuate according to the volume of patients coming to the healthcare facility.

Managing in-house transcription staff schedules.

The in-house staff in a healthcare facility is prepared to handle a certain amount of transcription volume. Any excess volume of transcribed reports can create a serious lag in the processing of reports. Moreover issues like vacations, sick leaves etc can create a serious lag in generation of Transcribed reports.

These two issues can leave the healthcare facility with serious lags in generation of transcription reports that can in turn affect patient care and the receivables cycle.

What are the issues that arise due to lag in medical transcription?

Delay in medical transcription can have a spiraling effect in the following areas:

• Increase in the cost per line of transcription: To keep up with varying volumes, the existing staff may either be underutilized or paid to overtime increasing the cost per line of transcription.

• Wastage of resources: Resources like management staff, utilities and real estate would have to be allocated to manage overflow of transcription needs, which results in loss of opportunity costs.

• Security issues: To meet urgent transcription needs, the excess work may be outsourced to independent contractors without ascertaining the security measures used by them, and this could result in security breaches.

• Increase in the cost of information technology: Coordinating reports from various resources into the healthcare facility could mean additional IT costs.

Outsourcing medical transcription needs to a medical transcription service provider can solve both problems of fluctuating medical transcription needs and issues with staffing in one shot. The medical transcription service provider would have a huge pool of well-trained medical transcriptionists who can expertly transcribe reports on a timely basis, no matter what the volumes are. It would also ensure that the other issues arising out of delayed transcription would be solved at a stroke.

Hiring a professionally managed medical transcription service provider like TransDyne to take care of the healthcare facility’s medical transcription needs will solve both the problems of planning for volume as well as staff requirements. Not just that, TransDyne will also partner with the healthcare facility to try and bring down transcription costs by almost 40% and take care of any volume needs or any holiday staffing needs that may arise, leaving the management of the healthcare facility free to focus on other areas.

TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!

To avail efficient medical transcription services from TransDyne, click here.