Voice transcription is the exercise of transcribing records of the patient-physician encounter. Medical transcription aids physicians by delivering access to related information about the patient’s health history. Having detailed patient transcripts aids the physicians provide excellent healthcare without having to rely on repetitive inputs from patients, handwritten notes or relying on their memory. Patient reports help health facilities in starting the coding and billing exercise leading to claims. It can be said that voice transcription is vital for both patient care as well as to make certain of efficient fund flow management.
Outsourcing online medical transcription has been found to be an effectual way out for the documentation demands of healthcare facilities. Outsourcing voice transcription helps in formation of patient records in a quick, correct, secure and reasonably priced way. By outsourcing medical transcription, the healthcare facility is basically gaining an enduring partner.
Considering that voice transcription is a critical connection in the cycle leading to excellent healthcare, it is very crucial to choose the optimum transcription vendor. Given below are some of the information that play an critical role in choosing the correct online medical transcription company:
Background:
How long has the transcription vendor been in the business of delivering outsourced online medical transcription service?
While sub contracting online medical transcription it is critical to source a transcription vendor who has track record in the online medical transcription business. Outsourcing to a fly-by-night operator can, not only be very expensive but could also be unsafe.
Versatility:
Does the transcription vendor have track record servicing health facilities of all types?
While contracting out it is crucial not only to establish how long the voice transcription service provider has been in business, but also whether the medical transcription company has background in serving the varied requirements of healthcare practices of all kinds
Assess testimonials:
Can the transcription vendor deliver references?
While outsourcing it is important to assess the track record of the transcription vendor in offering similar services, by verifying the testimonials of customers who have already used equivalent services.
Dedication to quality
What are the precautions used by the transcription vendor to make sure of quality?
Quality of data transcribed in the patient report is important as it has effect on both the quality of medical care as well as reimbursements. It is crucial to evaluate the service provider on the basis of their training methods and quality checks in place to gauge their expertise to provide quality voice transcription.
HIPAA compliance:
One of the main doubts while contracting out medical transcription is the security of confidential patient data. It is crucial to make certain that the service provider is not just using standard FTP and Email for transferring details, as this does not support encryption. It is critical to appraise whether the transcription vendor has inbuilt safekeeping steps to confidential technology. The safety measures utilized by the medical transcription company to confidential operations and manpower also need to be appraised.
Quick Services:
What is the delivery time guaranteed by the service provider?
Turnaround time of finished reports is another crucial consideration to be appraised while outsourcing voice transcription. This can be determined depending upon the availability of the optimum team (well trained medical transcriptionists) and the correct daily processes with the medical transcription company.
Costing and billing method
What is costing method used by the transcription vendor?
Reduced expenditure of transcription is one of the key gains healthcare practices expect to obtain from the contracting out exercise. It is critical to not only get a quote from the transcription vendor for medical transcription services, it is equally important to find out the elements of costing and the billing method employed by the transcription vendor.
Software and tools:
What is the technology utilized by the service provider?
The information technology employed by the medical transcription company performs an critical function in safety, simple to employ features and other gains like interface with EMR, remote printing & faxing, archive facilities etc.
Try-out of services:
Does the medical transcription company offer a free sample?
A free try-out of services provided by the online medical transcription vendor gives the health facility an opportunity to evaluate whether the service provider can offer services as guaranteed.
TransDyne, a leader in the subcontracted online medical transcription industry has been offering outsourced voice transcription services for over a decade with the following advantages:
- Online medical transcription with a correctness of above 99% using a team of well-trained transcriptionists and having a stringent four-level correctness assessment method
- Meets delivery time demands of healthcare facilities employing the optimum teams, correct daily processes and the optimum information technology
- Employs the character line process of billing, which is explained to the customers in advance, so that all the elements of cost are comprehended
- Has safety steps to secure data that not only satisfy HIPAA/HITECH standards, but exceed them
- Uses technology that is not only highly developed but also effortless to use
- Has been offering outsourced voice transcription solutions for over a decade and has the recommendations of satisfied customers
- Has multiple channels of interaction for customer service to make certain of quick resolution of any issues
- Offers free try-out of services for a limited period
To avail subcontracted medical transcription services from TransDyne, click here
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