Medical transcription services

Medical transcription is a service that supports the healthcare profession, creating records of the patient-healthcare professional encounter by transcribing audio files into text format. When it comes to outsourcing medical transcription it is important to partner with the right service provider who can provide the right service. Because medical transcription is a service rather than a tangible product it is important to understand what comprises great service.

What comprises great service?

Great service would comprise of the following features:

• Service should be timely
• Service should be continuous
• Service should be flexible to meet varying demands
• Service should be of good quality consistently
• Service should be reasonably priced
• Service should maintain confidentiality
• Service should be easy to avail
• Service should lessen the burden of the user/s significantly

All the above criteria apply to outsourced medical transcription services. It is important to understand the significance of each criterion while evaluating medical transcription services.

Timely service: Medical transcription is an important component of both the operational and commercial aspects of healthcare, by creating records and by accelerating the receivable cycle. Therefore it is important that the medical transcription service provider have a timeline for delivery of services. Turnaround time of finished transcripts committed by the service provider plays a significant role in evaluating the service provider.

Continuous service: Medical transcription services need to be a continuous process, as the influx of patients is not a one-time occurrence but a continuous process and records need to be created on a continuous basis.

Flexible service: Though the influx of patients availing healthcare services is continuous, it is not consistent. The influx could vary based on many factors that cannot be predicted or planned for. Therefore medical transcription services need to be flexible to meet the varying needs of healthcare facilities based on the influx.

Quality services: Patient records are part of the healthcare process, having varied uses like the basis of further treatment/referrals etc., evidence for litigation, part of permanent record, forming the basis for coding and billing. It is important that these records contain information that is accurate. Therefore while outsourcing medical transcription, evaluating the quality of services is one of the most important factors.

Reasonably priced services: One of the main benefits of outsourcing medical transcription is to avail the cost saving benefits. It is important to examine the quote offered by the service provider, in detail while outsourcing medical transcription, taking into consideration the billing method used by the provider.

Secure services: While outsourcing medical transcription it is important to evaluate the service provider on the basis of the measures taken by the medical transcription service provider to secure confidential patient information. It is important to evaluate the measures taken to secure technology, infrastructure, processes and the people used for transcription.

Easy to use services: Medical transcription services are used by the healthcare professionals for whom time is a precious commodity. It is important to choose a medical transcription service provider who uses the right technology to provide multiple benefits and easy usage.

Investment free services:  Healthcare facilities are constantly trying to juggle limited resources to meet multiple demands. In such a scenario it is important that outsourcing medical transcription services should ease the burden of healthcare facilities by eliminating expenses like Information technology, real estate, utilities, equipments etc., related to medical transcription.

TransDyne is a leading medical transcription service provider, providing medical transcription services that meet all the above criteria. TransDyne offers quality medical transcription at reasonable prices, done by expert medical transcriptionists with a very quick turnaround time executed through secure HIPAA & HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use.

To know more medical transcription services by TransDyne, click here