Medical transcription outsourcing: Helps streamline and improve operations

Providing quality healthcare is a continuous process, involving constant endeavors to improve on quality of services while still maintaining profitability. The healthcare process is complex and therefore the operations of healthcare facilities immaterial of the size of the facility or the number of healthcare professionals working, is very complicated.

The healthcare process requires inputs from very various sources to meet the standards of quality healthcare of being safe, appropriate, timely, and cost effective. To this end healthcare facilities have to increase their focus on their core activity- that of providing quality healthcare and outsource the rest of the processes that are not part of their core business. One such activity that has a role to play in the healthcare process is medical transcription, which is the process of creating patient medical records from the narration of the healthcare professional regarding the patient- healthcare professional encounter.  Outsourcing medical transcription can help the healthcare facility streamline and improve their operations.

How does outsourcing medical transcription help streamline and improve operations of the healthcare facility?

Outsourcing medical transcription to the right medical transcription service provider can help the healthcare facilities improve their operations at several levels:

• By creating patient records on time: Patient records provide an important support to the treatment process by providing the healthcare professionals a summary of the patient's medical history. Outsourcing medical transcription ensures that patient records are created on time. This not only supports the healthcare professional by providing a valuable diagnostic tool, but also helps in accelerating the reimbursement process.

• By accurate creation of transcripts: Outsourcing medical transcription ensures that the quality of patient records is maintained by accurately and comprehensively capturing all details. The outsourced service provider would be able to ensure maximum accuracy by having teams of trained medical transcriptionists to execute the medical transcription work and also ensuring that all transcripts are put through a rigorous quality check process to minimize errors.

• By providing support for varying volumes of transcription requirement: The volume of medical transcription support required is impossible to predict, as it depends on the inflow of patients at any given time. Outsourcing medical transcription ensures that the accuracy and turnaround time of medical transcription are unaffected in spite of fluctuations in volume.

• By allowing healthcare professionals to retain familiar modes of dictation: Allowing healthcare professionals and support staff the flexibility to retain familiar modes of dictation ensures that they can optimize their time for maximum productivity.

• By providing regular job summaries: Keeping track of dictations, work in progress and transcripts can be a tedious and time-consuming task, especially in healthcare facilities with high volumes. Outsourcing medical transcription can make managing transcription much easier by providing a job summary of the work enabling them to track of it.

• By enabling easy access to older transcripts: Many outsourced medical transcription service providers archive the older transcripts after a certain period of time. The support staff at the healthcare facility can easily access these files as and when required using various search criteria.

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• By providing diverse modes of document delivery: Outsourcing medical transcription ensures that transcripts are delivered to the healthcare facility, the healthcare professionals and the support staff in a secure and efficient mode through the mode specified by them.

• By reducing cost of medical transcription: Outsourcing medical transcription results in a substantial savings on cost of transcription both direct and indirect. In fact outsourcing converts the fixed cost of medical transcription to variable cost restricted to the extent of usage of services.

• By providing technology that is easy to use: Outsourcing medical transcription provides software and tools for transcription that enables various features that benefit the healthcare facility and the healthcare professionals in various ways while still being easy to use.

• By enabling adoption of EMR: Outsourced medical transcription service providers enable the healthcare facilities to protect existing investments in EMR by providing HL7 interface.

Using the right combination of a trained team, the right processes and the right technology, outsourced service providers provide medical transcription solutions that help streamline and improve operations of healthcare facilities.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Gain from the experience of the service provider

The healthcare process draws inputs from various sources like pharmaceuticals, laboratory services and information from patient records etc. to be able to provide quality services on a regular basis. It is important that the inputs that contribute to quality healthcare also meet a certain quality criterion so that the healthcare facility/ healthcare professional can successfully deliver quality healthcare.

Some of the inputs that form part of the healthcare are part of the core activities of the healthcare facility, but other inputs like medical transcription - the process of creating patient records is not part of the core business of the healthcare facility. For activities like medical transcription that have an important role to play in both the operational and commercial aspects of healthcare the easy fix to ensure efficient services is to outsource medical transcription services on a turnkey basis to a professional medical transcription service provider.

Outsourcing enables healthcare facilities/ healthcare professionals to gain from the experience and expertise of the medical transcription service provider.

How does outsourcing medical transcription enable healthcare facilities/ healthcare professionals to gain from the experience of the service provider?

• By ensuring consistent quality: Outsourcing medical transcription ensures that the accuracy of the transcripts is very high. The outsourced medical transcription service provider would be able to ensure maximum accuracy due the following:

1.      Recruitment and training policies: Due to the experience of the service provider in having served the needs of healthcare facilities of different types the service provider would have refined their screening process to recruit the best talent. They would also have training practices in place to refine the skills of the medical transcriptionists to ensure maximum accuracy

2.      Quality check methods: The medical transcription service provider would have a method for ensuring maximum accuracy by ensuring that each transcripts is subjected to a stringent quality check policy

• By coping with varying quantity: Recruiting and training medical transcriptionists is a continuous process for the medical transcription service provider, this will enable them to cope with varying quantities of transcription needs without affecting the accuracy levels or turnaround time commitments.

• By using technology to provide numerous benefits: The process of medical transcription needs the right team, the right process and the right technology to serve the needs of healthcare facilities and healthcare professionals in the manner required. Knowing this and being aware of the time constraints faced by healthcare professionals and support staff, the medical transcription service provider would use technology that serves all the requirements of healthcare professionals and healthcare facilities while still being easy to use.
• By reducing cost of medical transcription: Outsourcing medical transcription also helps the healthcare facilities save on cost of medical transcription substantially. Not only does outsourcing reduce the direct cost of transcription, but also outsourcing enables the healthcare facility to save on indirect costs that would have been involved in the medical transcription process.

• By ensuring HIPAA/HITECH compliance: Another concern that healthcare facilities and healthcare professionals are faced with is the need to ensure confidentiality of patient records. An experienced medical transcription service provider would ensure HIPAA/ HITECH compliance by securing people, processes and technology.

It can be seen that outsourcing to an experienced medical transcription service provider ensures accurate, timely, secure and cost effective creation of patient medical records, allowing healthcare facilities and healthcare professionals to leverage on the experience of the medical transcription service provider.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing the right kind of support

Medical transcription has always played an important role in the healthcare process by creating patient records. Patient records are essential to the smooth running of healthcare facilities, aiding in both the operational and commercial aspects. Medical transcription services aid in the operational aspects by providing healthcare professionals a longitudinal record of the patient's health history. Medical transcription aids in the commercial aspects by providing the base for coding and billing.

Though medical transcription is an integral contributor to the smooth running of healthcare it is not part of the core competence of the healthcare facility. One easy fix to ensure that quality patient records are created on time in a cost effective manner without having dilute the focus of the healthcare facility is to outsource medical transcription to a professional medical transcription service provider.

Outsourcing medical transcription provides healthcare facilities and healthcare professionals seamless services which benefits them in the following:

è    Cost: One of the main benefits of outsourcing medical transcription is that of the enormous savings on cost of transcription. Outsourcing medical transcription basically converts the fixed costs incurred by the healthcare facilities on medical transcription into variable costs. This ensures that healthcare facilities end up paying only to the extent they have used the medical transcription services. This automatically reduces the cost burden of the healthcare facilities.

            Another major saving is the reduction in the actual cost per line of transcription. The             economies of scale, the superior training methods used by the medical transcription             service provider, the technology used by the service provider and the best practices             established by the service provider reduce the cost per line and this benefits the             healthcare facility by helping them save substantially on costs.

           

è    Convenience: Outsourcing medical transcription is a very convenient solution for healthcare facilities seeking to create timely and accurate patient records without affecting the efficient running of their operations. Some of the convenient solutions offered by outsourced medical transcription service providers are:

1.      Retaining current modes of dictation

2.      Convenient, speedy, secure modes of document delivery

3.      Easy to use technology with numerous benefits

4.      Easy integration with EMR

5.      Seamless transition to outsourced services without much change in the way the healthcare facility operates.

6.      Transcription backup for varying volumes of medical transcription needs including holidays, weekend medical transcription requirements.

7.      Accurate medical transcription for any specialty

8.      Saving on resources like real estate, capital investment, utilities, management and administrative staff etc.

9.      HIPAA/ HITECH compliant medical transcription

è    Customized solutions: Outsourcing medical transcription ensures that the services are customized to suit the specific needs of the healthcare facility/ healthcare professionals. There are various factors that affect the scope of transcription services required. Factors like varied turnaround time requirements, reports in specific templates/formats, modes of document delivery, frequency of upload of dictation, integrating with the existing systems used by the healthcare facility, speech recognition transcription, the need for customer service backup and even the type of contract would be customized to suit the specific requirements of the healthcare facilities and healthcare professionals

TransDyne, a leader in the outsourced medical transcription industry offers transcription  solutions that are convenient, cost effective and customized to suit the specific needs of the healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail cost effective, convenient and customized medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Simplifies the way healthcare facilities work!

Medical transcription has been allied with healthcare since the very beginning. Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter. Though medical transcription is essentially a service that documents the patient- healthcare professional encounter; outsourced medical transcription services have evolved from the early stages of being data entry/ typing services to that of a sophisticated service that helps the working life of healthcare facilities and healthcare professionals.   Outsourced medical transcription services simplify the way healthcare facilities work.

How do outsourced medical transcription services help simplify the way healthcare facilities work?

• Speedy creation of transcripts: Outsourcing medical transcription ensures that creation of patient medical records takes place within the turnaround time required by the healthcare professional/ healthcare facility. Delays in creation of patient records can lead to the treatment process being hindered, wastage of time in following up by healthcare professionals & support staff and thus impact the smooth running of the healthcare facility.

• Safer: Maintaining confidentiality of patient information is a major concern for healthcare facilities at all levels. Sourcing a HIPAA/ HITECH compliant medical transcription service provider  ensures that this data is protected through the entire transcription process.

• Accurate: outsourcing medical transcription ensures that all the details of the patient- healthcare professional encounter are captured with maximum accuracy. The healthcare facility/ healthcare professional would benefit from the training processes, the process for ensuring quality and best practices established by the service provider to maintain the high levels of accuracy.

• Technology: One of the major advantages of outsourcing medical transcription is the technology used by the outsourced service provider. Technology has become an important component of medical transcription services in the following aspects:

1.      Capturing dictation

2.      Transmission of audio file through secure channels

3.      The transcription process

4.      Encapsulating the work status

5.      Delivery of transcripts through different modes as per the convenience of the healthcare professionals

6.      Archives to enable locating transcripts

            Outsourcing medical transcription ensures that healthcare professionals and healthcare             facilities have the benefits of leveraging on the software and tools used by the medical             transcription service provider without having to invest substantially.

• EMR adoption: Many healthcare facilities may have already invested in EMR or may plan to do so. Outsourcing medical transcription has the advantage of helping healthcare facilities adopt EMR without having to make many changes in the working style of healthcare professionals.

• Reduce costs: Outsourcing medical transcription ensures that healthcare facilities make substantial saving on cost of transcription. They also gain from better utilization of their resources towards their core business as outsourcing eliminates overheads related to medical transcription.

• Accelerate reimbursements: Information in patient records is the basis on which coding and billing start. Speedy creation of patient records can help accelerate the reimbursement work.

• Smarter working: Outsourcing medical transcription ensures that all the activities associated with medical transcription like recruitment & training of medical transcriptionists, collection of dictation, allocation of work, report distribution, keeping track of work in progress, tracing transcripts from archives are passed on to the service provider. This enables the healthcare professionals and other staff to use their time in a more efficient manner.

• One stop shop: outsourcing medical transcription provides an one stop shop for all the medical transcription needs of the healthcare facility like transcription for different specialties, varying turnaround time requirements, formats/templates required, weekend & holiday transcription requirements, remote faxing & printing etc

Outsourcing medical transcription aids the functioning of healthcare facilities in many ways apart from the obvious benefit of savings on costs.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing support for medico-legal documentation needs

Medical transcription has been providing valuable support to the healthcare sector by faithfully documenting the patient- healthcare professional encounter in its entirety. The process of medical transcription becomes even more efficient and economic by outsourcing medical transcription. Outsourced medical transcription services are able to meet all the required standards of medical transcription like accuracy, turnaround time, security and being cost effective as medical transcription is the core business of the service provider and all the resources of the service provider are focused towards providing quality services.

Another aspect that medical transcription services aid in is the medico-legal aspects of healthcare facilities by creating comprehensive and accurate patient records. In an increasing litigious environment complete patient records are vital as evidence in case of malpractice suits.

Medical transcription helps in medico-legal aspects by

• Properly recording and documenting patient's current and past medical history
• Helping document the rationale surrounding the medical reasonableness of the treatment
• Documenting necessity of all patient diagnostic testing administered
• Providing sufficient basis to reconstruct, fully justify and explain the facts and circumstances giving rise to the patients' condition and course of treatment
• Ensuring that the patient case history contained in the clinic file for the patient will become the centerpiece of any litigation and/or claims negotiations regarding the reasonableness and necessity of the treatment and diagnostic testing by capturing all the details completely and accurately.

Documentation usually reflects a course of treatment; increased emphasis on proper documentation provides proper safeguards against malpractice claims. Proper documentation of the patient- healthcare professional encounter has the following advantages:

1.      Increase the quality of patient care by recognizing accelerated or prolonged symptoms leading to further investigation

2.      Provides justification for patient care, by reflecting detail and capturing objective physical examination findings that support the course of treatment. This aspect of documentation also helps in claiming payments

3.      Proper documentation helps in increasing referrals to the healthcare professional by reflecting on his/ her ability to provide quality care

4.      Protection against litigation.

It can be seen that outsourcing to a medical transcription service provider who believes that maintaining quality and security of documentation as their priority helps the healthcare facility in many ways.

To ensure quality documentation of the patient- healthcare professional encounter, the medical transcription service provider needs to be assessed on criteria like:

• Accuracy: This means the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.

• Turnaround time: Turnaround time refers to the time taken to revert the transcribed report to the healthcare facility. A turnaround time of not more than 24 hours for normal reports and 4-12 hours for STAT reports would be considered ideal.

• Data security: The service provider being outsourced to should be HIPAA and HITECH compliant. The medical transcription service provider has to have adequate security measures to ensure that the confidential data transmitted back and forth is safe and secure.

• Pricing: This is one of the main benefits that a healthcare facility hopes to have, from the outsourcing option. Pricing should be fair and reasonable for the services rendered. Pricing method should also be transparent and simple so that both parties can verify the same at any stage of the process

• Technology: The technology used by the medical transcription service provider should not only secure but should also be easy to use, without having to require extensive training.

As documentation of patient- healthcare professional is vital for protection in the medico-legal aspects, choosing the right medical transcription service provider is vital.

TransDyne, a leader in the outsourced medical transcription industry has been providing medical transcription services for over a decade. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail outsourced medical transcription services from TransDyne, click here.

Medical transcription outsourcing: Providing affordable and integrated solutions

Healthcare services play an important role in modern life, helping maintain and improve quality of health and well-being. Healthcare services also play an important role in emergency situations. Healthcare depends on various inputs internally and externally to provide quality services.  Medical transcription services provide valuable inputs to the healthcare process by creating patient records. Outsourcing medical transcription has been found to be one of the most efficient solutions for healthcare facilities and healthcare professionals seeking accurate, speedy and cost effective services.

Outsourcing medical transcription provides affordable and integrated solutions

How does outsourcing medical transcription provide affordable solutions?

• Lowering costs: The most obvious and immediate outcome of outsourcing medical transcription is the reduction in costs. Factors like medical transcription being the core business of the service provider, the best practices established by the service provider, economies of scale help the medical transcription service provider in providing quality services with substantial savings.

• Eliminating indirect costs: Outsourcing medical transcription also helps healthcare facilities save on indirect costs like cost of real estate, utilities, investment of transcription equipment & systems, salaries & benefits paid to transcriptionists.

• Helping protect existing investments: In case the healthcare facility has already invested in a transcription system or EMR system, a technologically savvy medical transcription service provider can help protect these investments by integrating existing systems to enable outsourced transcription services and by allowing for transmitting information into the EMR system using HL7 interface.

How does outsourcing medical transcription provide integrated solutions?

Establishing a process for transcription: The process of medical transcription starts with the patient- healthcare professional encounter. The transcription process can be follows the sequence given below:

1. Dictation
2. Uploading files
3. Transcription process
4. Delivery of transcripts

           

Outsourcing medical transcription provides an integrated process not only for the actual transcription process, but also for dictation, collection of audio files, uploading             files for transcription and secure, speedy modes of document delivery as per the             preference of healthcare professionals and healthcare facilities.

Using software and tools: The software and tools used by the medical transcription service provider provides integrated solutions to the needs of varied departments in the healthcare facility involved in the smooth running of the healthcare facility. Outsourced transcription services provide integrated solutions to:

1. Managerial staff: Outsourced medical transcription services help the managerial staff in conserving the resources of the healthcare facility.
2. Records management staff: Outsourced medical transcription services aid the records management staff by providing transcripts within the required turnaround time, reports in required formats/templates and by providing them with an efficient system for tracking the work in progress
3. Support staff: Outsourced medical transcription services provide integrated solutions to the needs of support staff by enabling multiple modes of document delivery and providing them with archival facilities
4. IT staff: Outsourced medical transcription provided integrated solutions to information technology by integrating transcription systems with the healthcare facility systems, automatically upgrading software, integrating with EMR and providing HIPAA/HITECH measures for technology during the medical transcription process.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail affordable and integrated medical transcription services  from TransDyne, click here.

Medical transcription outsourcing: Serving healthcare facilities at all levels

Medical transcription is the process of creating patient medical records of the patient- healthcare professional encounter. It is a known fact that medical transcription services aid healthcare professionals in the provision of quality healthcare. And outsourcing medical transcription helps create patient medical records in an accurate, speedy, secure and cost-effective services.

But a lesser advertised and less known fact about outsourced medical transcription is how it aids the operations of healthcare facilities at every level.

Outsourcing medical transcription has the following benefits:

The managerial staff:

• Savings on investment: Outsourcing medical transcription helps the managerial staff save on investments substantially, by eliminating the need to invest in transcription equipment and furniture required for transcription.

• Saving information technology: Expenses for Information technology for executing transcription in-house can be avoided or substantially reduced by outsourcing medical transcription.

• Staffing benefit: Outsourcing medical transcription enables the staff of the healthcare facility especially the managerial and executive level staff to focus on the core business of providing quality healthcare.

The records management staff:

• Recruiting and retaining medical transcriptionists staff: One of the main inputs for quality medical transcription is that of qualified and trained transcriptionists. Outsourcing medical transcription effectively eliminates the need to recruit, train and retain the transcription team.

• Turnaround time: As turnaround time is the guaranteed by the outsourced medical transcription service provider it eliminates the responsibility of the records manager to constantly monitor and follow-up on turnaround time.

• Process for medical transcription: By outsourcing medical transcription, effectively the responsibility to have an organized process for maintaining services at requisite quality levels is also outsourced.

• Keeping track: The outsourced medical transcription service provider would have a system in place that would provide a summary of the job status for transcription work, making it easier for the record management staff to keep track of dictations sent, transcripts received and the work-in-progress.

• HIPAA and HITECH compliance: The onus of securing confidential patient information by securing the team, the technology and processes becomes the responsibility of the outsourced medical transcription service provider.

The support staff:

• Multiple modes of document delivery: The support staff at the healthcare facility benefits from the multiple modes of document delivery provided by the outsourced service provider.

• Archives: Archival facilities provided by the outsourced medical transcription service provider enables the support staff to retrieve transcripts easily by using various search criteria.

The Information technology staff:

• Redundancy and backup of data: The outsourced service provider would be making provisions for redundancy and backup of systems lessening the burden of the information technology staff.

• Interfacing of systems: By using advanced technology that is easy to use the outsourced medical transcription service provider would make interfacing the healthcare facility system with that of the outsourced service provider very simple.

• Install/upgrade software: The responsibility of installing/upgrading software for transcription is undertaken by the service provider when transcription is outsourced.

• EMR adoption: Outsourcing medical transcription would help in adoption of EMR through HL7 interfacing.

TransDyne, a leader in the outsourced medical transcription industry has been providing transcription solutions that are customized to suit the specific needs of healthcare facilities. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail complete medical transcription services from TransDyne, click here.