Medical transcription outsourcing: A blend of technology and human expertise

Medical transcription is a service that has become an essential component of healthcare services. Outsourcing medical transcription enables the process of healthcare to become quicker and efficient by creating records of the patient-healthcare professional encounter in an accurate and timely fashion. Additionally it also curbs costs by making the process economical and secure. Efficient medical transcription can also accelerate the reimbursement process.

It is obvious that medical transcription is more than just the process of record creation.

What exactly are the components of efficient and effective medical transcription?

To be effective and efficient, medical transcription has to have the right blend of technology and human expertise.

What role does technology play in the process of medical transcription?

• Turnaround time: Turnaround time indicates the time between uploading the dictation and when the final transcript is made available to the healthcare facility. Technology plays an important role in meeting the turnaround time requirements. Use of technology enables the audio file to be delivered automatically to the medical transcriptionist for transcription by checking for files at regular intervals and uploading them. The finished transcripts are also delivered quickly and efficiently through a web based system
• Security: Security of confidential patient data is one of the biggest concerns of healthcare facilities outsourcing medical transcription. Technology ensures that the data is protected during transmission using safety features like data encryption, security safeguards, firewall protected networks, sterilized e-mail servers, firewalls etc making the data secure
• Lowering costs: Using the right technology enables the process of medical transcription to be quicker and safer. This increases the productivity, thus reducing costs. By making the process secure technology also ensures that the healthcare facility is protected from litigation due to breach of security.
• Ease of use: Use of the right technology enables the healthcare professionals to optimize their time, by providing multiple features that have time saving benefits.

  What role does human expertise play in the process of medical transcription?

  
  

  • Accuracy: The quality/ accuracy of the transcribed document refers to the percentage of accuracy in the transcribed document viz. a viz. the audio files. The percentage of accuracy in the transcripts is largely dependent on the skill level of the medical transcriptionists. The recruitment and training process of the medical transcription service provider determines the skill level of the medical transcriptionists.
  • Turnaround time: The turnaround time of the finished transcripts depends on both the technology used as well the skill level of medical transcriptionists. The familiarity of the medical transcriptionist with both the system used for transcription as well as the specific terminologies used by the healthcare professional enables the medical transcriptionist to produce quality transcripts on time
  • Lowering costs: Skilled medical transcriptionists can lower the cost of medical transcription by producing quality transcripts on time. This increases the productivity and reduces the number of quality checks required, thus lowering costs

    In conclusion it can be said that for medical transcription to efficient, effective and economical it requires the right blend of technology and human expertise.

    
    

    TransDyne, a leading provider of outsourced medical transcription services uses the right blend of technology and human expertise to provide medical transcription solutions. The main benefits of medical transcription by TransDyne are:

    
    

    • Accuracy of above 99%
    • Turnaround time of 24 hours, with an option of 4-12 hours turnaround time for STAT files
    • HIPAA compliant medical transcription using the right technology, processes and people
    • Fair and reasonable prices
    • Technology with maximum utility with easy to use features

    
    

    To avail outsourced medical transcription services from TransDyne, please click here.