Medical transcription outsourcing: How to get the most out of it?

Outsourcing medical transcription is a crucial business decision for healthcare facilities, one that would have required considerable thought and analysis. Having gone through the process of identifying the deliverables expected from the outsourcing process it is important to get the maximum benefits from the outsourcing medical transcription decision.

How can healthcare facilities maximize benefits of the outsourcing medical transcription decision?

• Choosing the right medical transcription service provider: Sourcing the right service provider has become much easier because information about medical transcription service providers are easily available on the Internet. But on the flip side availability of huge amount of information can be very confusing. To choose the right service provider, healthcare facilities need to concentrate on certain points, which can help narrow down the search for the right service provider. Healthcare facilities need to ask the following questions:

a)     What are the credentials of the service provider? How long have they been in business?

b)     Who are their clients? Can they provide references?

c)      Does the service provider use sub-contractors?

d)     Does the service provider offer a free trial?

e)     Does the service provider have open channels of communication?

• Getting the right price: Savings on cost of medical transcription is probably one of the main objectives of outsourcing. However pricing in medical transcription is a very complicated matter. It is important for healthcare facilities not to be guided by price alone. Unrealistically low prices could mean that either quality of work could be compromised or the method of billing used could leave room for manipulation. The method of billing used by the medical transcription service provider should be measurable, verifiable, definable, consistent and fair & honest. Care should be taken to understand the components of cost and the method of billing to ensure that the price quoted really benefits the healthcare facility

• Setting standards of quality: Patient records are vital for the running of healthcare facilities, therefore it is important to thoroughly study the medical transcription service provider to assess their ability to meet accuracy levels and turnaround time guarantees. The training methods used, the quality check methodology used and the technology used by the service provider are indicators of the medical transcription service provider's ability to meet quality standards of maximum accuracy and speedy turnaround times

• Ensuring HIPAA/HITECH compliance: HIPAA/HITECH compliance is very important when it comes to medical transcription. The ability of the medical transcription service provider to meet HIPAA/HITECH standards can be assessed by the measures used by the service provider to secure people, processes, infrastructure and technology

• Leveraging on the software and tools used by the service provider: Technology plays a significant role in the medical transcription process. The outsourcing process can become very advantageous by leveraging on the technology used by the medical transcription service provider. It can provide value added benefits like flexible modes of dictation; automatic uploads & downloads, archives, remote printing & faxing, and integration with EMR. This eases the life of healthcare professionals and support staff enabling them to concentrate on providing quality healthcare

Outsourcing to the right medical transcription service provider could help healthcare facilities concentrate on their core business, save on costs, accelerate reimbursements and benefit from the technology used by the medical transcription service provider.

TransDyne, a leader in the outsourced medical transcription industry:

·        Has been providing outsourced medical transcription services to some of leaders in the healthcare industry for over a decade

·        Has the testimonials of their satisfied customers

·        TransDyne believes it is their privilege to serve their customers themselves rather than dilute the focus by using subcontractors

·        TransDyne offers free trial of their services for a limited time period

·        TransDyne believes in being available to their customers 24/7

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!          

To avail maximum benefits of outsourcing medical transcription, click here.