Monday, April 25, 2011

Medical transcription outsourcing: Providing unique solutions

Medical transcription is an important link in the chain delivering quality healthcare. Medical transcription adds value to the healthcare process by creating patient records from the audio of the patient-healthcare professional encounter. However medical transcription requires skills, commitment and investment from the healthcare facility to be accurate and timely.  Investing valuable resources may dilute the focus of the healthcare facilities from their core objective of providing quality healthcare.

One easy fix to ensure that creation of patient records takes place in a timely, accurate, secure and cost effective manner is to outsource medical transcription to a qualified and professional medical transcription service provider. This not only ensures timely, accurate, secure and cost effective creation of patient records, but also enables the healthcare facility to avail unique solutions to their specific transcription needs.

What are unique solutions for medical transcription needs?

It is commonly understood that the healthcare facilities differ not only in terms of the number of healthcare professionals, the size of the facility, the services offered but also in other variables like:

Specialties: Medicine is a vast field having various specialties. Healthcare facilities could offer one or a combination of more than one specialty. Each specialty has its own language. A medical transcription service provider offering unique medical transcription solutions would take this into consideration while designing solutions for the healthcare facilities. Factors like turnaround time; templates/formats etc could be affected by the specialty transcribed for.

Expansion plans: While outsourcing medical transcription, healthcare facilities need to seek out service providers who can not only service current needs but also have the capacity to service future needs. The medical transcription service provider should have the manpower and technical backup to be able to cope with expanding needs for transcription

Technical support level required: The technical support required from the medical transcription service provider could vary according to the needs and aptitude of the healthcare professionals. To provide unique solutions medical transcription service provider should have technology to support the varying needs of healthcare professionals and healthcare facilities

Formats/templates of reports: The requirement of different healthcare professionals for report formats/ templates and even fonts could vary. The medical transcription service provider needs to have the capacity to serve the unique needs of healthcare professionals/healthcare facilities

Adoption of EMR: EMR requires a substantial investment from the healthcare facilities. The medical transcription service provider needs to be able to support EMR adoption by having the capacity to interface through HL7 integration

Speech recognition transcription: Some healthcare professionals/healthcare facilities would even require the medical transcription service providers to provide editing services for speech recognition transcription. The medical transcription service provider needs to support this facility

Turnaround time required: The turnaround time requirements of different healthcare professionals under different circumstances could vary. The medical transcription service provider needs to accommodate the turnaround time requirements of different healthcare professionals

Archiving facilities: Healthcare facilities with a large number of healthcare professionals would require a system to trace dictations, work-in-progress and transcripts

Dictation modes: The medical transcription service provider needs to accommodate the unique modes of dictation used by healthcare professionals to enable them to make optimum use of their limited time

Support levels required: Transition to outsourced medical transcription could be made easier by having the right kind of support to answer/solve any queries/issues as they arise

Document delivery modes: The medical transcription service provider needs to have the technology to accommodate the unique document delivery modes required by healthcare professionals

Multi user access: Certain transcripts may require multiple users access; the medical transcription service provider needs to enable this in the transcription system.

It is important that the service provider should create unique solutions that are specifically formulated taking into consideration the requirements of the healthcare professionals/healthcare facilities.

TransDyne a leader in the outsourced medical transcription industry offers unique transcription solutions. TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!              

To avail unique medical transcription services from TransDyne, click here.


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