Medical transcription outsourcing: Providing scalable solutions

Though healthcare is an essential service, it is not a sector where volume of demand for services can be easily predicted except in very general terms. Moreover healthcare is a sector that depends on various inputs to be able to provide quality services consistently. Considering these factors resource planning becomes a complex exercise for healthcare facilities. One solution for healthcare facilities to resolve this issue is to outsource non-core activities to reliable services provider who will be able to provide scalable solutions without compromising on quality. Medical transcription is one such activity.

Medical transcription is the process of creating patient medical records from the dictation of the patient- healthcare professional encounter. Medical transcription is the method of documentation that intrinsically blends with the working life of healthcare professionals, while still maintaining the quality standards of accuracy, turnaround time and security. Outsourcing medical transcription provides healthcare facilities and healthcare professionals with scalable solutions for their varying needs.

The scalable solutions provided by outsourced medical transcription service providers would include the following benefits:

• Scalable solutions for varying volumes: One of the major problems faced by healthcare facilities is planning for varying volumes of medical transcription needs which in turn depends on the volume of patients. Any delay in creation of patient medical records would have a cascading effect resulting in delay in proper treatment, delay in reimbursements or in increased medical transcription expenses for overflow transcription and overtime. Outsourcing medical transcription ensures that quality patient medical records are created on time regardless of the volumes. Outsourcing medical transcription takes care of overflow transcription and helps the healthcare facility avoid the cost of idle capacity.

• Scalable solutions for addition of new healthcare professionals to the practice: Whenever new healthcare professionals join a healthcare facility it results in additional medical transcription work. Outsourcing medical transcription helps in this aspect by providing services for the new healthcare professionals within the turnaround time specified by them. Additional benefits include configuring the dictation device used by the healthcare professional into the transcription system, customizing template/formats, customizing document delivery modes etc as per the preference of the healthcare professional.

• Scalable solutions for adding on new specialties: The demands on medical transcription services increase when new specialties are added to the healthcare facility. Outsourced medical transcription service providers provide expert transcription services for all specialties by having teams of medical transcriptionists trained in specific specialties making them domain experts. This ensures that the quality of transcription is maintained

• Scalable solutions for changing technology demands: The advent of technology has left no sector unaffected, this includes healthcare and the way healthcare services are documented. Outsourcing medical transcription ensures that technology used for medical transcription is automatically updated as per the changing scenario. Some examples of the scalable technology provided outsourced medical transcription service providers is the editing and proofreading services provided by them for healthcare professionals using speech recognition software technology to produce transcripts or adoption of EMR/EHR using HL7 interface

• Scalable solutions for changing formats: Outsourced medical transcription service providers take care of changing norms prescribed for patient medical records by automatically updating these changes into their transcription procedure

• Scalable solutions for changing norms: The changing statutory norms for documentation are updated into the medical transcription system as per the changing needs.

It can be seen that outsourcing medical transcription to a reliable service provider can provide scalable solutions for the varying needs of healthcare facilities without adversely affecting quality or cost.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!   

To avail scalable medical transcription services from TransDyne, click here.