Wednesday, June 27, 2012

Medical transcription outsourcing: Services that offer functionality and flexibility

Healthcare documentation has become an important component for the successful delivery of healthcare and the successful operations of healthcare facilities. This is due to various reasons – some of the main factors which can be summed up as providing support for the care process, starting the receivables cycle, risk management and also for statutory purposes. It can be safely said that documenting the patient encounter in its entirety is necessary to maintain a good standing, meet all obligations and for the financial well-being of the healthcare facility.

There are many methods available for documenting the care process – including medical transcription, backend & front end speech recognition software, point & click templates etc. Though some of these methods promise instant creation of patient medical records, they do not meet the criteria of meeting functionality and flexibility standards. However medical transcription – the process of transcribing patient medical records from the dictation of healthcare professionals regarding the patient encounter into text, has proven to be one of the methods of documenting the care process that meets the functionality and flexibility criteria.

Moreover outsourcing medical transcription to a professional medical transcription company adds to the advantages of using this method to document the care process and enhances the flexibility and functionality factors. Functionality has been defined as the quality of being functional and serving the purposes/s for which it has been created and flexibility has been defined as being able to change or adapt to the changing needs and as having or offering the end user variety of choices as per their needs

Medical transcription- services that offer functionality and flexibility


Accurate transcription helps the care process, better coding and risk management:  Outsourcing medical transcription to an accomplished medical transcription company ensures that quality records are created with minimum errors. Accurate information in patient medical records meets the functionality requirements of supporting the care process, better coding & billing and risk management aspects. By allowing healthcare professionals to use dictation as a means of recording the details of the patient encounter, medical transcription companies offer flexibility.  Offering editing and proofreading services for transcripts created by speech recognition software further enhances the functionality and flexibility features of transcription services.

Timely transcription helps in managing the receivables process and meeting statutory obligations: Timely medical transcription helps support the receivable cycle by providing the base from which the coding process begins.  Outsourcing medical transcription ensures that the flexible turnaround time requirements of the healthcare professionals are met with using an optimum combination of trained teams, stringent processes and advanced technology, ensuring functionality and flexibility.

Secure transcription helps in risk management and establishing patient confidence: HIPAA compliance or ensuring the confidentiality of private patient information is an essential component of meeting the requirements of the law as well as an essential component for instilling confidence in patients. Medical transcription companies ensure HIPAA and HITECH compliance throughout the transcription process thus meeting the functions of risk management and creating patient confidence.

Cost effective transcription helps in improving the bottom-line and better resource utilization: Outsourcing medical transcription ensures that healthcare professionals and healthcare facilities save substantially on cost of transcription thus offering them the flexibility of utilizing scarce resources like space, staff, capital etc towards the core business of providing quality care.

The software and tools used for transcription not only offer easy to use functionality but also offer flexible options that include:

  • Choice on dictation modes
  • Choice in document delivery modes
  • Easy access to archives
  • Structured dictation
  • Structured transcription
  • Discrete reportable transcription
  • Hl7 interface.
It can be seen that outsourcing medical transcription to a professional medical transcription company offers healthcare professionals and healthcare facilities with functionality and flexibility including options for adopting EMR/ EHR.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

Among the software and tools offered by TransDyne for transcription, the smart delivery system has a large role to play in easing the path to EMR/EHR adoption The Smart Delivery system, which has features like User defined folder paths to enable easy imports to EMR systems is the suggested mode of document delivery where pre-defined file saving would help import documents to EMR systems.  Apart from this TransDyne also offers discounted rates for those healthcare facilities that provide demographic data entered in the EMR rather than through other modes.

Along with medical transcription services involving multiple level quality checks to ensure accuracy, the use of the right technology for ease of use, turnaround time and security, at reasonable rates, TransDyne also provides discrete reportable transcription for adoption of EMR/ EHR.

To avail complete medical transcription services from TransDyne, click here.

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