Transcription plays a crucial contribution in the medicine procedure by forming exact, confidential, quick and economical records. Contracting out transcription is one of the most convenient means to ensure that the health facility acquires maximum plus points with minimum costs. But outsourcing an essential service like medical transcription needs the health facility to undertake a comprehensive analysis, assessment and selection procedure.
While contracting out it is important to appraise whether the medical transcription service provider has expert parameters of transcription.
What is meant by professional transcription?
To define the standards of expert transcription, it is crucial to characterize the word “ professional” and see how the parameters of professionalism apply to transcription services.
The word “professional” can be defined as:
Member of a vocation having specialized vocational training: In case of a healthcare transcription service provider this can be accredited to:
- Information technology developed by the company to ease the process of healthcare transcription
- Developing teaching programs to hone talent of the transcriptionist’s team
- Capacity to make customized solutions to assist the needs of the health facilities.
Person/organization having competence in a particular activity: In case of healthcare transcription this can be accredited to the know-how of transcriptionists in being trained to be domain experts in one or two specialties
Qualified: This alludes to the experience of the medical transcription vendor in serving the requirements of their customers successfully by catering to tailor made solutions, in a cost-effective manner. This implies catering to healthcare transcription services while updating criteria of accuracy, turnaround time, data security and low expenses
Having expert and specialized knowledge: This denotes to the technological capability of the medical transcription vendor in applying technology to optimize the time of the healthcare professionals, while making software and tools simple to utilize
Capacity to produce quality work: This refers to the standards and methods established by the transcription service provider to provide exact transcription
Having high professional culture: In the background of a healthcare transcription company this denotes to keeping data confidentiality of secure patient information
Having logical work moral and motivation: This refers to the dedication of the medical transcription company to meet turnaround time guarantees
To assess the expert capabilities of the transcription service provider, the service provider is required to be determined on the following parameters:
Accuracy: This entails the percentage of accuracy of the completed transcripts vis-à-vis what was dictated. A minimum of 99% and above would be acceptable.
Delivery time: Turnaround time alludes to the time taken to revert the finished transcripts to the health facility. A delivery time of not more than 24 hours for normal documents and 4-12 hours for STAT reports would be considered ideal.
Data confidentiality: The vendor being contracted out to should be HIPAA and HITECH compliant. The medical transcription service provider has to have enough data security precautions to make certain that the secure information sent back and forth is safe and secure.
Costing method: Cheaper costs are one of the key advantages that a health facility hopes to have, from the contracting out option. Billing method should be equitable and reasonable for the services provided. Costing method should also be clear and simple so that both parties can verify the same at any stage of the method
Software and tools: The information technology operated by the medical transcription company should not only be secure but should also be easy to utilize, without having to require comprehensive preparation.
TransDyne offers superb transcription at reasonable rates, carried out by experienced and skilled medical transcriptionists with a very prompt delivery time executed through private HIPAA and HITECH compliant channels, with very high levels of correctness and all this with software and tools that is advanced but simple to use!
For more details about the advantages of outsourcing to an expert transcription company like TransDyne, click here.
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