How important is turnaround time guarantee while choosing a medical transcription service provider?

Turnaround time guarantee given by the medical transcription service provider plays an important role in the service provider selection process.

Why is turnaround time guarantee a deciding factor?

To answer this question, one needs to examine the importance of medical transcription and the part it plays in the provision of quality healthcare.  Medical transcription is the process of creating records of the patient-healthcare professional encounter. These records then serve as the foundation for providing healthcare, for referring to specialists, as evidence in case of litigation and form the basis for billing.

One can see that the quality of healthcare hinges on the availability of accurate and timely information, therefore turnaround time for medical transcription is very important for a healthcare facility.

What is turnaround time?

Turnaround time is the time between the audio files is uploaded to the time when the final transcript is made available to the healthcare professional. Ideal turnaround time would depend on the type of report. For most reports a turnaround time of 24 hours would be considered ideal, but STAT reports would require a turnaround time of 4-12 hours.

How can a healthcare facility be ensured that the committed turnaround time would be met?

This would require the healthcare facility to have a careful screening process of various medical transcription service providers. To ensure that a service provider would stand by their guarantee they need to be evaluated on the following:

·       Technology used: The technology used by the medical transcription service provider will have a direct impact on the turnaround time.

·       Training methods used: A team of well-trained medical transcriptionists would ensure that the turnaround time guaranteed by the medical transcription service provider would be met without any compromise to quality.

·       Quality assurance methods used: The methods used to ensure quality would not only ensure accuracy but also save a lot of time in correction of errors, thereby fine-tuning the turnaround time.

·       In-house transcription:  Transcription done in-house and not through sub-contractors would cut down on guarantee turnaround time by avoiding dilution of control over the process of transcription.

TransDyne stands head and shoulder above the others in terms of not only quality/accuracy of transcripts, fair pricing, data security but also in terms of turnaround time guarantee.

How does TransDyne guarantee turnaround time?

TransDyne uses the right technology: TransDyne adopts the best technology like Smart upload, Smart Delivery, and web delivery to ensure that the turnaround time is met.

TransDyne has refined its’ training methods: TransDyne has taken training of its’ medical transcriptionists to the next level by training them in one or two areas of medicine to make them domain specialists. This ensures that the turnaround time is met with from the very beginning.

TransDyne has a four level quality check: TransDyne has a stringent quality control method in place involving medical transcriptionist, proofreader, unit-incharge and quality assurance team to ensure quality issues are solved on time and not affect turnaround time.

TransDyne does not use sub-contractors: TransDyne believes in executing all the work in-house thereby saving on time and at the same time ensuring accuracy and data security.

Please click here to know more about the superior transcription services offered by TransDyne.