Medical transcription services have had a long-term association with the healthcare sector by helping document the patient- healthcare professional encounter in a way that helps healthcare facilities in various ways. As information from patient medical records is essential for various activities of the healthcare facility it is essential to streamline the documentation process so that it meets the criteria of being accurate, timely, secure and cost effective. Outsourcing medical transcription has been found to be one of the most effective and economical methods of doing this.
Moreover medical transcription is a specialized skill requiring the right combination of people, processes and technology to be able to deliver quality services consistently. To this end, choosing a medical transcription service provider has to be done with utmost care. It is important to evaluate the capabilities of the medical transcription service provider against the outcomes desired from the outsourcing decision.
What are the expected outcomes of outsourcing medical transcription?
The expected outcome of outsourcing medical transcription can broadly be categorized as:
- Medical transcription workflow integrated with the healthcare professionals' workflow: Given the busy work life of healthcare professionals and the criticality of healthcare services it is important that any service associated with healthcare does not hinder the workflow of healthcare professionals. Medical transcription services naturally integrate into the workflow of healthcare professionals. Some of the main benefits of outsourced medical transcription services that aid in this aspect are:
1. The option to use dictation as means of data capture. This is the most preferred method and helps capture the narrative portion of the patient encounter in an efficient manner
2. The productivity of healthcare professionals is further enhanced by allowing them to use familiar modes of dictation
3. Healthcare professionals and support staff at the healthcare facility are further aided by features that enable automatic transmission of audio files at frequent intervals for transcription.
4. Editing and proofreading services are provided for transcripts created by using speech recognition software
- Quick access and easy exchange of information: The technology used by the medical transcription service provider enables features that ensure that once the patient medical records are transcribed, they are made available to the healthcare professionals through the modes specified by them. These options include delivery to particular folders, delivery to more than one healthcare professional, options for remote printing & faxing etc. Medical transcription service providers even enable adoption of EMR/ EHR using HL7 interface. Outsourced medical transcription service providers also make accessing older records easier by archiving older transcripts, which can be searched using various criteria.
- Reduced costs and improved cash flow: One of the main advantages of outsourcing medical transcription is the substantial savings on cost, both direct and indirect. Not only that efficient medical transcription services also help accelerate the reimbursement process as the information from the patient medical record forms the basis of the coding and billing leading to reimbursements.
- Overall improvement in efficiency: Outsourcing medical transcription helps the healthcare facility improve on efficiency by allowing them to focus all their resources on their core business. Outsourcing medical transcription essentially ensures that activities like recruitment, training and work allocation to medical transcriptionists are eliminated or minimized. Overheads like real estate, equipment for transcription and others allocated to in-house medical transcription can be directed towards the core business of the healthcare facility.
It can be seen that outsourced medical transcription services help in the overall improvement of the healthcare facility operations.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions with an inherent understanding of the working life of healthcare professionals and the operations of healthcare facilities. The medical transcription solutions provided by TransDyne help in improving the operations of healthcare facilities.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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