In a constantly changing business scenario it is important for all business enterprises to constantly upgrade the services provided by them. To this end it is important to ensure that the quality of inputs used by the business process not only meets the highest quality standards to provide quality services, but also are also optimally priced to ensure commercial viability. In case of vital services like healthcare the quality of inputs are of absolute importance considering the nature of the services and the cost of inputs also play a vital role considering the pressures on the healthcare sector.
Taking this challenging scenario into consideration, it becomes important for healthcare facilities to carefully consider the cost and quality of inputs that aid in the healthcare process. One such important input is information from patient medical records; this plays an important role in several aspects of the successful running of healthcare facility including the healthcare, the commercial and operational aspects.
Healthcare facilities have several options available to them for the creation of patient medical records including having an in- house medical transcription department, using independent contractors, documentation by healthcare professionals at the point of care using point and click templates, front end speech recognition software, back end speech recognition software and outsourcing the medical transcription process to a professional medical transcription service provider.
Weighing the pros and cons of all the documentation methods it can be said that outsourcing medical transcription to a professional medical transcription service provider can provide multiple benefits.
What are the benefits of outsourcing medical transcription?
Outsourcing medical transcription to a professional medical transcription company provides multiple benefits including:
- Quality: One of the aspects that is most benefited by the experience and expertise of the medical transcription service provider is the quality of services. Quality in medical transcription can be defined by the accuracy levels and the ability to meet turnaround time commitments. Using a combination of the right team, the right process and the right technology, outsourced medical transcription services ensure maximum accuracy and meet the turnaround time specified.
- Flexibility: Another notable advantage of outsourcing medical transcription is the flexibility of services. This would positively impact several aspects including:
1. Quantity: It is impossible for healthcare facilities to predict their transcription requirements, as this would depend on the patient inflow, which is impossible to predict. Outsourcing medical transcription ensures that healthcare facilities are assured of quality services regardless of the volumes without having to employ extra staff for transcription or deal with idle capacity
2. Modes of dictation: Outsourced medical transcription service providers also allow healthcare professionals to use dictation devices they are comfortable with. This ensures savings on investment for new dictation devices and optimization of time for healthcare professionals
3. Modes of delivery: Outsourced medical transcription service providers also provide flexibility in the modes of document delivery. This ensures that healthcare professionals can receive transcripts through the modes specified by them include delivery to multiple users, remote faxing/printing etc.
4. Holiday and weekend transcription: Outsourcing medical transcription also ensures seamless transcription services for weekend and holiday needs.
- Convenience: Outsourced medical transcription service providers have not only used technology to provide multiple benefits but also have made it very convenient for healthcare professionals and other support staff to use. Whether it is uploading audio files or downloading transcripts or access to archives or job summaries depicting status of work, outsourced medical transcription service providers have made it very convenient to access and use.
- Economical: Outsourcing medical transcription has a definite and positive impact on cost. Outsourced medical transcription services help save as much 40% and above on costs, limit the cost to cost per line and convert the fixed cost of medical transcription to variable costs by charging on the volume of transcription rather than charging a fixed amount.
- Secure: Another important aspect of medical transcription is the need for maintaining confidentiality and security of the patient information. Medical transcription service providers are aware of the legal and moral obligations of maintaining HIPAA and HITECH compliance and ensure this by securing technology, processes, people and infrastructure.
It can be concluded that outsourcing medical transcription to a professional medical transcription service provider can have multiple benefits.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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