Medical transcription outsourcing: Providing major advantages

With the advent of the Internet, it has become easier for businesses around the globe to have access to better services giving them a competitive advantage. The healthcare sector has also benefited from this. In an increasingly demanding environment of increasing expenses and diminishing reimbursements it becomes imperative for healthcare facilities to concentrate on maintaining high levels of services by concentrating on their core business and outsourcing the rest. Medical transcription is one such activity that provides major benefits to healthcare facilities when outsourced.

Medical transcription is the process of creating patient medical records from the dictation provided by healthcare professionals regarding the patient encounter.  By creating patient medical records not only does medical transcription play an important role in the clinical decision making process, but also plays a significant role in the reimbursement process and certain aspects of risk management. As medical transcription is a specialized skill requiring the right combination of technology, teams and processes to meet all the quality criteria, it is prudent to outsource the entire process to a professional medical transcription service provider.

Outsourcing medical transcription to a professional medical transcription service provider provides the healthcare facility with major benefits, including:

• Renewed focus on the core business: Though strictly speaking medical transcription is not part of the core business of the healthcare facility, it does play a significant role in the smooth running of healthcare facilities and needs a substantial investment in terms of time, money and resources. Outsourcing medical transcription affords the healthcare facility freedom to rest easy on the creation of patient medical records and concentrate on their core business of providing quality care.

• Reduce or control costs: The cost of in-house medical transcription has a tendency to have many hidden costs that add to the burden. Outsourcing medical transcription ensures that the direct costs of medical transcription are significantly reduced and the indirect costs of medical transcription are controlled. Over time these savings have an impact on the bottom-line of the healthcare facility. Outsourcing medical transcription also ensures that patient medical records are created on time, helping accelerate the reimbursement process, thus helping improve the bottom-line.

• Improve efficiency: Outsourcing medical transcription helps the healthcare professionals and the support staff improves on their efficiency. Outsourcing medical transcription ensures that healthcare professionals are allowed to retain their preferred modes of dictation helping them optimize their time. The healthcare facility support staff is benefited by the software and tools used by the medical transcription service provider, which helps them in numerous aspects.

• Provide access to specialized skills: Outsourcing medical transcription to a competent service provider ensures that the healthcare facility not only has access to well trained and skilled medical transcriptionists as and when needed, but also provides them with access to the skills of other key people from the medical transcription service provider like the Information technology team, the administrative team etc.

• Establish strategic partnership providing a competitive edge: Outsourcing medical transcription can help the healthcare facility forge a strategic alliance with the medical transcription service provider. This can help the healthcare facility concentrate their resources on becoming more competitive and leaving their unpredictable medical transcription needs to the service provider.

• Provide value added services: Outsourcing medical transcription also provides several value added services which help the healthcare facilities cope with the changing healthcare documentation scenario. Factors like adoption of EM/EHR while still retaining the narrative part of the patient medical record by enabling HL7 interface, providing editing & proofreading services for speech recognition software transcription etc.

• Increase customer satisfaction: Having the resources in place to ensure proper flow of information regarding the patient encounter can enable the healthcare professionals to better serve the needs of the patients. This results in increased customer satisfaction.

• Benefit from the experience of the service provider: Healthcare facilities can cash in on the experience of the medical transcription service provider in having served the needs of disparate customers. This gives the service provider the skills to anticipate the needs of the healthcare professionals and healthcare facilities and provide proactive services.

It can be concluded that outsourcing to the right medical transcription service provider can provide major benefits to the healthcare facility, which permeate various levels of the healthcare facility.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide total medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!               

To avail complete medical transcription services from TransDyne, click here.