Information has become an important component in the successful running of businesses today. Healthcare is no exception; in fact efficient and profitable provision of healthcare depends on smooth flow of information. The main source of information in case of healthcare is the information collected from and regarding patients. This information is not only essential for clinical decision-making but is also vital for receivables and risk management. To be in a usable form this information needs to be processed to ensure maximum accuracy and easy accessibility
There are various options available to healthcare professionals to document the care process, however medical transcription has been found to be the most convenient and preferred method. As medical transcription is a specialized process requiring the right combination of a trained team of medical transcriptionists, the right technology and the right process to produce the desired results of being accurate, timely, secure and cost-effective, the prudent solution for healthcare facilities is to outsource the entire process to a professional medical transcription service provider. Outsourced medical transcription services also have the additional advantage of smoothing the information flow to enable easy operations.
How do outsourced medical transcription services help in smoothing the information flow?
Outsourced medical transcription services aid in the following stages of the information flow:
- Information collection: The information contained in patient medical records is collected during the care process. Outsourced medical transcription service providers aid in this stage by allowing healthcare professionals to use dictation as a mode for assimilating this information in a convenient manner using dictation devices of their choice. Once the healthcare professional has finished dictating, these files are automatically transmitted for the medical transcription process to begin by configuring systems to check for and transmit these files at predetermined intervals.
- Processing the information: The dictation of the patient- healthcare professional encounter needs to be transcribed into text to make these records usable and accessible. Outsourced medical transcription service providers ensure that these records are transcribed maintaining maximum accuracy using skilled medical transcriptionists and a stringent quality assurance process. Factors like the turnaround time required; the format/templates specified are also taken into consideration during the medical transcription process. In case the healthcare professional use back end speech recognition software to create transcripts, medical transcription service providers provide editing and proofreading services to bring the accuracy levels to acceptable levels.
- Distributing information: Once the process of medical transcription is complete it is important to make these transcripts available to healthcare professionals at the earliest. Outsourced medical transcription service providers ensure that these transcripts are transmitted to healthcare professionals in a secure manner through the modes specified by them. Options like delivery to specific folders, delivery to more than one healthcare professional etc is offered.
- Aiding information flow into the EMR/EHR: Outsourced medical transcription service providers also use HL7 interface to facilitate flow of information into EMR/EHR system
- Accessing older information: Outsourced medical transcription service providers have made it easier for healthcare professionals and support staff to have easy access to older records by archiving them. Older transcripts can be searched using various criteria.
It can be seen that outsourcing medical transcription to a professional and technologically savvy medical transcription service provider can help smooth the information flow.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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