Medical transcription outsourcing: Providing cognitive support

Like any other business sector, healthcare has benefited from the technological advances that have taken place. As a service that is vital in today's world, healthcare draws support from various sources to provide services that help save lives and improve the quality of life. Considering the criticality of healthcare services it becomes important that all the sources that provide support to this sector have an understanding of the needs of this sector and provide services accordingly.

Medical transcription has been providing valuable support to the healthcare sector for a long time. Medical transcription is the process of creating patient medical records converting the dictation of the patient – healthcare professional encounter into text format. Medical transcription requires the right combination of skilled medical transcriptionists, stringent processes and advanced technology to meet the quality standards of being accurate, timely, secure and cost- effective. In a scenario where there are numerous and often contradictory demands on the limited resources available to healthcare facilities, outsourcing medical transcription to a professional medical transcription service providers is an efficient, effective and economic solution.

Not only do outsourced medical transcription services meet all the quality criteria and help in curbing costs, they also provide cognitive support. Outsourced medical transcription service providers understand the healthcare process, recognize the needs of healthcare professionals & healthcare facilities and use their vast experience and expertise to provide services that help them function better.

Some of the services provided by outsourced medical transcription service providers that provide cognitive support are:

• Facilitating retention of dictation as a means of patient medical record creation: Documenting the care process using dictation provides healthcare professionals with numerous benefits like allowing them to save on time, being flexible, allowing them to capture the narrative portion of the record and allowing them to reflect & ruminate on the details collected during the care process etc. Outsourced medical transcription service providers have recognized these advantages and allowed healthcare professionals to use the familiar dictation- transcription method of creating patient medical records while still enabling EMR/ EHR adoption using HL7 interface.

• Reducing error in patient medical records using skilled medical transcriptionists: The accuracy of the information collected in patient medical records is essential for various purposes. To ensure maximum accuracy, outsourced medical transcription service providers put each patient medical record through a rigorous quality assurance process to ensure that errors and inconsistencies are minimized.

• Providing flexible options for the following:

         

1.     Modes of dictation

2.     Turnaround time

3.     Document delivery modes

4.     Report formats/ templates

• Easy access to older records: Providing healthcare can be as simple as a one-time visit or a treatment involving several visits over an extended period of time or sporadic need based visits. It is important for healthcare professionals and other staff at healthcare facilities to have easy access to all patient medical records, even older records. Outsourced medical transcription service providers have the practice of retaining the transcripts for a certain period of time and then archiving these records, which then can be accessed using, varied search criteria.

• Editing and proof reading services for speech recognition software transcription: Many healthcare professionals and healthcare facilities have started using speech recognition software to create transcripts. However the accuracy of these transcripts are below acceptable levels. Outsourced medical transcription service providers provide editing and proofreading services to help bring the accuracy levels of these transcripts to acceptable levels.

It can be seen that medical transcription service providers understand the subtleties of the healthcare process, recognize the needs of healthcare facilities and healthcare professionals and use this knowledge to provide medical transcription services that aid in all aspects.

TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.

TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!  

To avail economical medical transcription services from TransDyne, click here.