The healthcare sector is constantly looking for support to help improve services and their bottom-line; being a dynamic service constantly evolving to meet the new challenges faced by them. In this endeavor to improve quality and reduce costs while still meeting the statutory regulations imposed on them, the healthcare sector draws support from various sources like the pharmacy industry, the Information technology industry and other allied sectors.
However the common thread binding all aspects of successfully running a healthcare facility is the documentation of the patient- healthcare professional encounter. The information in the patient medical record forms the basis for all future encounters, current care planning, follow-up treatment, referrals, tests, procedures etc. Apart from the relevance of this information towards the core care process, this information is also the foundation for receivables management and provides support for risk management. Healthcare professionals have various options available to them to document the care process, however availing specialized medical transcription services from an outsourced medical transcription service provider has been found to enable definite overall improvement for all these aspects.
How does outsourcing medical transcription enable overall improvement?
Medical transcription services propagate definite improvement because they are based on the premise that these services should be customized around the requirement of healthcare professionals and healthcare facilities rather than the other way around. Medical transcription services have been constantly evolving with the changing needs of the healthcare sector; this enables them to provide support that help healthcare facilities and healthcare professionals to capitalize their resources towards definite improvement.
Some of the areas that outsourced medical transcription service providers have contributed towards improvement are:
- One stop shop: One of the primary advantages of outsourcing medical transcription is that this immediately gives access to a one-stop shop for all medical transcription needs of the healthcare facility. Healthcare professionals and healthcare facilities have immediate access to a vast team of well-trained medical transcriptionists for all specialties. Factors like STAT delivery of transcripts, weekend and holiday transcription are included, which considerably reduces the burden of healthcare facilities. Reports are customized as per the preference of healthcare professionals. Standardized templates for different specialties are also included. The medical transcription service provider also provides the technology support for the medical transcription platform. Factors like HL7 interface for adoption of EMR is all included as part of the package.
- Systematic information collection and delivery: Outsourcing medical transcription provides a systematic and easy to use application for collection and transmission of dictation, which can be configured to check and transmit audio files at predetermined intervals for speedy transcription. Document delivery modes are also configured as per the convenience of healthcare professionals including delivery to specific folders, delivery to multiple users, electronic signature and numerous other options. Healthcare facilities also have the provision to track dictations, transcripts and work in progress, which helps in easy administration.
- Cutting costs: Outsourcing medical transcription also enables the healthcare facility to cut down on direct and indirect costs of medical transcription substantially. Moreover outsourcing medical transcription also ensures that the fixed cost of transcription is converted to variable costs strictly based on the usage
- Improving report quality and accuracy: Using a combination of skilled medical transcriptionists and a stringent quality assurance process, outsourced medical transcription service providers ensure that quality patient medical records are created with maximum accuracy. Moreover using medical transcription as a process of creating patient medical records enables the retention of the narrative as part of the record. This aids in improving quality of care and in some aspects of risk management.
It can be seen that sourcing and partnering with the right medical transcription service provider can result in definite overall improvement in all aspects of the healthcare facility.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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