The healthcare process basically consists of the patient- healthcare encounter, but does not necessarily start and end with this simple interaction. The healthcare process needs a lot of support in the form of information that is collected before, during and after the encounter. As healthcare is a critical service often involving life and death situations it is essential for all the information collected regarding the patient to be made available in a form that enables easy usage.
The information in patient medical records is used not only for clinical decision-making but is also used for commercial, risk management and operational purposes. Proper documentation provides a glide path for better operations in all aspects.
There are various methods available to document the patient- healthcare professional encounter like hand written notes, point and click entry by the healthcare professional at the point of care, using speech recognition software, having an in-house medical transcription team or outsourcing the medical transcription process to a professional medical transcription service provider.
Considering the importance of patient medical records in providing a glide path for better operations, outsourcing medical transcription has been found to be the most effective solution.
How do outsourced medical transcription services provide a glide path for better operations?
Optimum operations of a healthcare facility can be defined as providing quality care, improving reimbursements, reducing costs, risk management and meeting statutory requirements. Outsourced medical transcription services help in all these aspects by providing services with the following advantages:
- Preserving the narrative: Medical transcription is one method of documenting that encourages the healthcare professionals to record the entire patient story. This helps in giving each patient an unique identity that helps in the diagnostic and treatment process
- Increasing focus on the core business: Outsourcing medical transcription reduces the administrative burden of the healthcare facility staff helping them focus their time and resources on the core business of providing quality healthcare.
- Reducing costs: Outsourcing medical transcription helps substantially reduce both direct and indirect costs thus helping improve operations and profitability
- Laying the foundation for receivables management: Timely medical transcription can help accelerate the reimbursement process. Quicker reimbursements leads to improved cash flow leading to improved operations
- Helping in risk management: In an increasingly litigious environment, detailed patient medical records provide an important support for risk management. Outsourced medical transcription service providers aid in this aspect by creating accurate and timely patient medical records.
- Improving the efficiency of healthcare professionals and support staff: By providing numerous benefits like flexible modes of dictation, archives, varied document delivery modes, editing & proofreading support for speech recognition software, outsourced medical transcription service providers help improve the efficiency of healthcare professionals and support staff.
- Helping meet statutory requirements: Outsourced medical transcription service providers also help meet statutory requirements like maintaining patient medical records and adoption of EMR/ EHR by using HL7 interface.
It can be concluded that having the right medical transcription service provider as a partner for the transcription needs of the healthcare facility can provide a glide path for better operations.
TransDyne, a leader in the outsourced medical transcription industry has used their extensive background in information technology and their experience in serving the needs of the healthcare sector to provide affordable and integrated medical transcription solutions.
TransDyne offers quality medical transcription at reasonable prices, executed by experienced and qualified medical transcriptionists with a very quick turnaround time executed through secure HIPAA and HITECH compliant channels, with very high levels of accuracy and all this with technology that is advanced but easy to use!
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